Technical Product Owner

Siemens Healthineers; Lisboa; Presencial; EUR 85 000 - 120 000; Tempo integral

Resumo da oferta

Siemens Healthineers is seeking a Technical Product Owner to drive connected healthcare IoT solutions, collaborating with engineers, architects, and customer service to translate clinical needs into scalable products.

This UK-based role welcomes applicants across Europe; you will own the roadmap, define user stories, and ensure HIPAA/HITECH compliance while guiding agile ceremonies and KPI-driven improvements across device monitoring, remote support, and EHR integrations.

Qualificações

• 5–10 years of experience in product ownership, product management, or technical program delivery.
• Strong understanding of healthcare customer service operations (support workflows, ticketing systems, field service).
• Hands-on experience with IoT/connected devices and edge-to-cloud architectures.
• Technical background in software development or engineering.
• Experience with APIs, microservices, and distributed systems.
• Familiarity with Agile/Scrum methodologies and backlog management tools (Jira, Azure DevOps).
• Understanding of NoSQL data stores (e.g., Elasticsearch) and data-driven applications.
• Ability to translate business needs into technical requirements.

Responsabilidades

• Own the product roadmap and backlog for healthcare IoT and connected device solutions.
• Translate customer service workflows and field operations needs into product features and technical requirements.
• Work closely with Solution Architects to align product vision with system architecture.
• Define user stories, acceptance criteria, and technical requirements for engineering teams.
• Prioritize features based on business value, operational impact, and customer experience.
• Drive development of solutions supporting device monitoring, diagnostics, remote support, and service automation.
• Collaborate with customer service, support, and field teams to improve issue resolution and service efficiency.
• Ensure compliance with HIPAA and HITECH Act in product design.
• Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives).
• Validate delivered features through UAT, field feedback, and operational metrics.
• Drive integration with EHR/EMR systems, service platforms, and IoT ecosystems.
• Partner with DevOps teams to ensure smooth releases, monitoring, and continuous improvement.
• Track and improve KPIs such as uptime, response time, MTTR, and customer satisfaction.

Conhecimentos

5–10 years experience

Healthcare operations

IoT/edge-to-cloud

Software development background

APIs & microservices

Agile/Scrum

NoSQL data stores

Translate business to tech

Ferramentas

Jira

Azure DevOps

ServiceNow

Salesforce Health Cloud

Elasticsearch

Descrição da oferta de emprego

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Job Title: Technical Product Owner – Healthcare IoT & Connected Solutions

Role Overview

We are seeking a Technical Product Owner to drive the development and delivery of connected healthcare solutions, working closely with Solution Architects, engineering, and customer service teams. This role bridges business, clinical operations, and engineering—owning product direction while translating real-world healthcare service needs into scalable, secure, and usable solutions.

Although this position is listed as a UK-based role, we welcome applications from candidates located elsewhere in Europe and will consider suitably qualified applicants across the region.

Key Responsibilities

• Own the product roadmap and backlog for healthcare IoT and connected device solutions
• Translate customer service workflows and field operations needs into product features and technical requirements
• Work closely with Solution Architects to align product vision with system architecture
• Define user stories, acceptance criteria, and technical requirements for engineering teams
• Prioritize features based on business value, operational impact, and customer experience
• Drive development of solutions supporting device monitoring, diagnostics, remote support, and service automation
• Collaborate with customer service, support, and field teams to improve issue resolution and service efficiency
• Ensure compliance with HIPAA and HITECH Act in product design
• Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives)
• Validate delivered features through UAT, field feedback, and operational metrics
• Drive integration with EHR/EMR systems, service platforms, and IoT ecosystems
• Partner with DevOps teams to ensure smooth releases, monitoring, and continuous improvement
• Track and improve KPIs such as uptime, response time, MTTR (mean time to resolution), and customer satisfaction

Required Skills & Experience

• 5–10 years of experience in product ownership, product management, or technical program delivery
• Strong understanding of healthcare customer service operations (support workflows, ticketing systems, field service)
• Hands-on experience or strong understanding of IoT / connected devices and edge-to-cloud architectures
• Technical background in software development or engineering (ability to work closely with developers and understand trade-offs)
• Experience working with APIs, microservices, and distributed systems
• Familiarity with Agile/Scrum methodologies and backlog management tools (Jira, Azure DevOps)
• Understanding of NoSQL data stores (e.g., Elasticsearch) and data-driven applications
• Strong ability to translate business needs into technical requirements

Preferred Qualifications

• Experience in healthcare environments (hospital systems, medical devices, digital health platforms)
• Familiarity with healthcare interoperability standards (HL7, FHIR, DICOM)
• Experience with service management platforms (ServiceNow, Salesforce Health Cloud, etc.)
• Exposure to DevOps practices (CI/CD, monitoring, release management)
• Experience with remote device management, telemetry, and diagnostics systems
• Background in AI/analytics use cases (predictive maintenance, support automation, knowledge systems)

Key Competencies

• Strong understanding of customer service workflows in healthcare environments
• Ability to balance technical depth with product and user experience focus
• Comfortable working in ambiguous environments and driving clarity
• Excellent stakeholder management across engineering, operations, and clinical teams
• Data-driven decision-making with focus on operational efficiency and customer outcomes
• Ownership mindset with ability to drive product from concept to delivery

Why join us?

This is an opportunity to work on high-impact data initiatives that support a global healthcare business. You'll play a key role in building the foundations for advanced analytics, self-service reporting and AI-driven decision-making while working with modern cloud technologies and a highly collaborative team.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.