Technical Customer Support – (English) | (Relocation Support) - Portugal

Cb Talents; Lisboa; On-site; EUR 14,000 - 15,000; Full time

Benefits offered by this job

Full relocation assistance

Private housing option

Premium health coverage

Paid onboarding training

Free meals & gym

Language courses

Team events support

Job summary

Cb Talents in Lisbon, Portugal, is seeking tech-minded professionals with fluent English to join our international AI-forward team on-site.

We offer full relocation assistance, a 12-month renewable contract, and a 40‑hour workweek with rotating shifts. Options include accommodation or independent housing, private health coverage from day one, paid training, free meals, gym access, language courses, and support with legal documentation.

Qualifications

• Fluent written and spoken English.
• EU Citizenship or valid EU work permit.
• Strong passion for technology and customer-centric problem solving.

Responsibilities

• Help users navigate AI tools and digital solutions.
• Troubleshoot platform issues and provide support on onboarding.

Skills

Fluent English

Job description

Step into the front lines of innovation with a world-leading American AI pioneer. We're looking for tech-enthusiasts with fluent English to join our dynamic team in Portugal, helping users navigate cutting-edge AI tools, platform troubleshooting, and digital solutions.

Whether you want hassle-free accommodation provided or the freedom to rent on your own, we'll handle your full relocation so you can focus on building an international career.

Why You'll Love This Role

• Full Relocation Assistance: Covered travel to Lisbon + paid annual return flights home.
• Stress-Free Living: Option for a private room in a shared company apartment with all utilities and bi-weekly cleaning included.
• Day-1 Health Coverage: Comprehensive private health and dental insurance from your very first day.
• Paid Training: 15 days of fully paid, expert-led onboarding to set you up for success.
• Campus Perks: Free gym, on-site health clinic, complimentary meals (fresh soup, bread, salad, fruit), free language courses, and frequent team events.
• Bureaucracy Handled: Full support securing your NIF, Social Security, and legal documentation.

Compensation & Options

Choose the arrangement that fits your lifestyle best:

• Option A (With Accommodation): €1,259.33/month total gross + up to €200/month monthly performance bonus. Includes your private room and paid utilities.
• Option B (Without Accommodation): €1,320.67/month total gross + up to €200/month monthly performance bonus.

(Package totals include base salary, €154/month tax-free meal allowance, and pro-rated 13th & 14th-month holiday/Christmas pay).

Key Details

• Location: Lisbon, Portugal (On-site)
• Contract: 12-month renewable contract (clear pathway to permanent tenure after 2 years)
• Schedule: Full-time (40 hrs/week, 24/7 rotating shift pattern)

What We're Looking For

• Work Authorization: EU Citizenship or valid EU work permit (required).
• Language: Fluent written and spoken English.
• Mindset: Strong passion for technology, customer-centric problem solving, and an appetite for growth.