Technical Customer Support – AI (English) | (Relocation Support) - Portugal

Savior Artigos Texteis Lda; Lisboa; Sur place; EUR 14 000 - 15 000; Plein temps

Avantages offerts par ce poste

Housing provided

Relocation package

Onboarding support

Health coverage

Campus perks

Résumé du poste

Savior Artigos Texteis Lda in Lisbon is seeking English-speaking Technical Customer Support Experts to assist users with cutting-edge AI tools, troubleshoot the platform, and manage accounts. This full-time role offers relocation support and a 12-month renewable contract with onboarding on Day 1.

Benefit highlights include housing, travel coverage to Lisbon, private health and dental insurance, and campus perks such as gym access and on-site services. Fluency in English is required.

Qualifications

• English proficiency required (written and spoken).
• Experience in customer support or tech help is preferred.
• Interest in AI and technology assistance.

Responsabilités

• Assist users with cutting-edge AI tools.
• Troubleshoot platform issues and guide users through solutions.
• Manage user accounts and onboarding tasks.

Connaissances

Fluency in English

Customer service

Tech-savvy

Description du poste

Join a world-leading American AI company in vibrant Lisbon! We are looking for English-speaking Technical Customer Support Experts to assist users with cutting-edge AI tools, platform troubleshooting, and account management.

Overview & Schedule

• Location: Lisbon, Portugal
• Schedule: Full-time (40 hrs/week, 24/7 rotating shifts)
• Contract: 12-month renewable (path to permanent after 2 years)
• Training: 15 days of paid onboarding

Compensation Options

• Option A (With Accommodation): €1,259.33/month total gross + up to €200/month bonus
• Option B (Without Accommodation): €1,320.67/month total gross + up to €200/month bonus (Includes base salary, €154/month tax-free meal allowance, and pro-rated holiday/Christmas pay)

Relocation & Key Benefits

• Housing Provided: Private room in a shared apartment with utilities and bi-weekly cleaning included (Option A).
• Relocation Package: Covered travel to Lisbon + paid annual return flight home.
• Onboarding Support: Full assistance with NIF, Social Security, and legal setup.
• Health Coverage: Private health and dental insurance active from Day 1.
• Campus Perks: Free gym access, on-site health clinic, cafeteria benefits (free soup, bread, salad, fruit), language courses, and team events.

Requirements

• EU Citizenship or valid EU work permit
• Fluency in English (written & spoken)
• Passion for technology and customer service

Ready to Make the Move?

Take the next step in your global career with an industry leader in artificial intelligence.