Strategic Account Manager — Growth & Renewals (SaaS)

Rydoo; Lisboa; Híbrido; EUR 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal vouchers

Hybrid work policy

International mobility program

Professional development

Regular company events

Language classes

Onboarding program

Free snacks

Permanent contract

Resumo da oferta

Rydoo is seeking an Account Manager in Lisbon, Portugal to own a portfolio of strategic accounts, driving long-term revenue growth and customer success. You will build trusted relationships, identify upsell opportunities, and lead negotiations, collaborating with Product, Customer Success, and Partnerships teams to deliver value.

You will work in a role that rewards a strong commercial mindset, stakeholder influence, and cross-functional collaboration, with a hybrid work policy and international

Qualificações

• 3+ years of experience in Account Management, Sales, or Customer Success.
• Strong commercial mindset with a track record of identifying and closing growth opportunities.
• Proficient in Salesforce CRM with pipelines, forecasts, and activity tracking.
• Excellent business-level communication in German and English (written and spoken).

Responsabilidades

• Own a portfolio of existing customers and manage all commercial aspects of the relationship.
• Identify growth opportunities (upsell/cross-sell), run product demos, and tailor proposals to client needs.
• Lead contract renewal processes and pricing negotiations with key stakeholders.
• Build strong account plans and maintain ongoing business relationships.
• Monitor customer health and proactively address risks or concerns.
• Act as the customer voice within Rydoo, sharing insights with internal teams to improve product and service delivery.
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience.

Conhecimentos

Account Management

Sales

Customer Success

Salesforce CRM

German language

English language

Descrição da oferta de emprego

Rydoo is seeking an Account Manager in Lisbon, Portugal to own a portfolio of strategic accounts, driving long-term revenue growth and customer success. You will build trusted relationships, identify upsell opportunities, and lead negotiations, collaborating with Product, Customer Success, and Partnerships teams to deliver value.

You will work in a role that rewards a strong commercial mindset, stakeholder influence, and cross-functional collaboration, with a hybrid work policy and international