STORE MANAGER | SALDANHA RESIDENCE

Sonae; Lisboa; On-site; EUR 25,000 - 40,000; Full time

Benefits offered by this job

Meal Allowance

Telecommunications Plan

Internal Mobility Programs

Health and Life Insurance

Onboarding and Initial Training Plan

Educational Awards and MeritScholarsh​

Newborn Kit

Flu Vaccination

Somos Sonae Program

Mental Health Promotion Programs

Discounts and Partnerships Program

Competitive Salary

Job summary

Sonae's ZU store in SALDANHA RESIDENCE is seeking a Store Manager to oversee veterinary services, grooming, and pet care products. The role focuses on technical leadership, regulatory compliance, and delivering high-quality customer experiences.

You will manage and train the team, coordinate inventories, and ensure a welcoming environment for pets and their owners. A strong background in operations and a genuine passion for animals are essential for success in this role.

Qualifications

• High School Diploma is mandatory.
• Experience in operations management or team coordination preferred.
• Strong leadership and customer-service focus.
• Passion for animals and well-being of pets.

Responsibilities

• Act as technical leader for the store, ensuring safety and regulatory compliance for veterinary procedures and products.
• Lead, coach, and develop the store team to deliver high-quality service.
• Oversee store operations, product presentation, and customer experience.

Skills

Team leadership

Customer service

People management

Communication

Education

High School Diploma

Job description

We are a company made by everyone and for everyone. With a solid and inclusive foundation, MC maintains a people-centered focus, making life simpler for customers, employees, and community members. We create value through everyone’s contributions, innovate at every step, and lead closely, attentive to each person's qualities and needs. We have different stories and ideas, yet we share the desire to grow and become the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.

Zu is dedicated to the well-being and healthcare of dogs and cats, providing services in veterinary medicine, grooming, and baths, as well as offering food, hygiene products, veterinary supplies, and accessories. It’s a brand that truly cares about the health and well-being of our best friends. So, if you’re looking to be part of this team and ready for new challenges, we’re looking for you!

We are searching for a STORE MANAGERto join our team at ZU in SALDANHA RESIDENCE, and we believe that we’ll be #betterwithyou.

We count on you to…

Technical Store Responsibilities - Be the technical leader of the store, ensuring compliance with applicable standards and regulations for veterinary procedures and animal safety. Coordinate and oversee the use and management of Veterinary Use Medications (VUM) and Veterinary Use Products (VUP), ensuring adherence to all guidelines and regulations.
Team Management and Training - Empower and develop the store team, ensuring everyone is prepared to deliver a specialized, high-quality service. Inspire and lead the team, promoting motivation and a culture of cooperation, while establishing and tracking the achievement of performance goals.
Daily Store Operations Management - Ensure the store operates smoothly, with a focus on efficiency and customer satisfaction. Oversee product organization and presentation, maintaining an attractive and welcoming environment that enhances the customer experience.

Bring with you…

High School Diploma (Mandatory): Completed academic training essential for carrying out store management and supervision functions.
Experience in Similar Roles (Preferred): We value prior experience in operations management or team coordination, ideally in the pet care sector or related areas. This experience is crucial for managing workflows, handling operational challenges, and understanding the nuances of customer and animal care.
Management and Leadership Skills: We seek someone with proven ability to lead and inspire the team, fostering a collaborative and efficient environment. A focus on customer service and results is essential, as the success of this role relies on ensuring the team maintains high customer service standards and meets store performance goals.
Passion for Animals and Commitment to Animal Well-Being: A genuine interest in animals and a commitment to their well-being are essential. This role involves frequent interactions with customers who expect careful and knowledgeable care for their four-legged friends.

What you'll find…

Collaborative Work Environment - You'll have the support of a cohesive, trustworthy team where mutual help and cooperation are at the heart of daily life.
Dynamic and Proactive Team - You'll work with dedicated, motivated, and innovative people who share a passion for animal care and excellence in customer service.

What we offer…

• Meal Allowance as a monetary subsidy or on a "Dá" card (whichever option benefits you more)
• Telecommunications Plan with voice, data, and equipment for permanent employees
• Internal Mobility Programs to promote talent
• Health and Life Insurance (for permanent employees) with the option to extend Health Insurance to family members on advantageous terms
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program
• Educational Awards and Merit Scholarships for employees' children (regular and inclusive education), as well as Holiday Programs during school breaks
• Newborn Kit for your upcoming little one
• Flu Vaccination, including administration (voluntary participation)
• "Somos Sonae" Program, providing psychosocial, financial, and legal support to employees
• Mental Health Promotion Programs and Nutritional Consultations
• Discounts and Partnerships Program with over 300 leading brands
• Competitive Salary