Pet Care Store Manager — Lead Team & Customer Experience

Sonae; Lisboa; On-site; EUR 25,000 - 40,000; Full time

Benefits offered by this job

Meal Allowance

Telecommunications Plan

Internal Mobility Programs

Health and Life Insurance

Onboarding and Initial Training Plan

Educational Awards and MeritScholarsh​

Newborn Kit

Flu Vaccination

Somos Sonae Program

Mental Health Promotion Programs

Discounts and Partnerships Program

Competitive Salary

Job summary

Sonae's ZU store in SALDANHA RESIDENCE is seeking a Store Manager to oversee veterinary services, grooming, and pet care products. The role focuses on technical leadership, regulatory compliance, and delivering high-quality customer experiences.

You will manage and train the team, coordinate inventories, and ensure a welcoming environment for pets and their owners. A strong background in operations and a genuine passion for animals are essential for success in this role.

Qualifications

• High School Diploma is mandatory.
• Experience in operations management or team coordination preferred.
• Strong leadership and customer-service focus.
• Passion for animals and well-being of pets.

Responsibilities

• Act as technical leader for the store, ensuring safety and regulatory compliance for veterinary procedures and products.
• Lead, coach, and develop the store team to deliver high-quality service.
• Oversee store operations, product presentation, and customer experience.

Skills

Team leadership

Customer service

People management

Communication

Education

High School Diploma

Job description

Sonae's ZU store in SALDANHA RESIDENCE is seeking a Store Manager to oversee veterinary services, grooming, and pet care products. The role focuses on technical leadership, regulatory compliance, and delivering high-quality customer experiences.

You will manage and train the team, coordinate inventories, and ensure a welcoming environment for pets and their owners. A strong background in operations and a genuine passion for animals are essential for success in this role.