STORE MANAGER 1 1

Sonae; Chaves; On-site; EUR 22,000 - 34,000; Full time

Benefits offered by this job

Meal allowance

Health and Life Insurance

Internal Mobility Programs

Educational Awards

Newborn Kit

Discounts and Partnerships

Job summary

ZU in CHAVES is seeking a STORE MANAGER to lead the store, ensuring compliance with veterinary standards and safely managing Veterinary Use Medications and Veterinary Use Products while delivering outstanding customer care. You will coach and empower the team, drive daily operations, oversee product presentation, and create a welcoming, high-quality shopping environment for pets and their owners.

A High School Diploma is required; prior ops experience is preferred, and a passion for animal

Qualifications

• High School Diploma is mandatory for store management and supervisory duties.
• Experience in operations management or team coordination is preferred, ideally in pet care.
• Proven ability to lead and inspire a team, with focus on customer service and results.
• Genuine interest in animals and their well-being is essential.

Responsibilities

• Technical store responsibilities: lead the store and ensure compliance with veterinary standards; oversee use of veterinary medications and products.
• Team management and training: empower and develop the store team to deliver high-quality service.
• Daily store operations: manage product organization, presentation, and a welcoming customer experience.

Skills

High School Diploma

Experience in similar roles

Management & Leadership

Passion for Animals

Education

High School Diploma

Job description

We are a company made by everyone and for everyone. With a solid and inclusive foundation, MC maintains a people-centered focus, making life simpler for customers, employees, and community members. We create value through everyone’s contributions, innovate at every step, and lead closely, attentive to each person's qualities and needs. We have different stories and ideas, yet we share the desire to grow and become the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.

Zu is dedicated to the well-being and healthcare of dogs and cats, providing services in veterinary medicine, grooming, and baths, as well as offering food, hygiene products, veterinary supplies, and accessories. It’s a brand that truly cares about the health and well-being of our best friends. So, if you’re looking to be part of this team and ready for new challenges, we’re looking for you!

We are searching for a STORE MANAGERto join our team at ZU in CHAVES.

We count on you to…

• Technical Store Responsibilities - Be the technical leader of the store, ensuring compliance with applicable standards and regulations for veterinary procedures and animal safety. Coordinate and oversee the use and management of Veterinary Use Medications (VUM) and Veterinary Use Products (VUP), ensuring adherence to all guidelines and regulations.
• Team Management and Training - Empower and develop the store team, ensuring everyone is prepared to deliver a specialized, high-quality service. Inspire and lead the team, promoting motivation and a culture of cooperation, while establishing and tracking the achievement of performance goals.
• Daily Store Operations Management - Ensure the store operates smoothly, with a focus on efficiency and customer satisfaction. Oversee product organization and presentation, maintaining an attractive and welcoming environment that enhances the customer experience.

Bring with you…

• High School Diploma (Mandatory): Completed academic training essential for carrying out store management and supervision functions.
• Experience in Similar Roles (Preferred): We value prior experience in operations management or team coordination, ideally in the pet care sector or related areas. This experience is crucial for managing workflows, handling operational challenges, and understanding the nuances of customer and animal care.
• Management and Leadership Skills: We seek someone with proven ability to lead and inspire the team, fostering a collaborative and efficient environment. A focus on customer service and results is essential, as the success of this role relies on ensuring the team maintains high customer service standards and meets store performance goals.
• Passion for Animals and Commitment to Animal Well-Being: A genuine interest in animals and a commitment to their well-being are essential. This role involves frequent interactions with customers who expect careful and knowledgeable care for their four-legged friends.

What you’ll find…

• Collaborative Work Environment - You'll have the support of a cohesive, trustworthy team where mutual help and cooperation are at the heart of daily life.
• Dynamic and Proactive Team - You’ll work with dedicated, motivated, and innovative people who share a passion for animal care and excellence in customer service.

What we offer…

• Meal Allowance as a monetary subsidy or on a "Dá" card (whichever option benefits you more)
• Telecommunications Plan with voice, data, and equipment for permanent employees
• Internal Mobility Programs to promote talent
• Health and Life Insurance (for permanent employees) with the option to extend Health Insurance to family members on advantageous terms
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program
• Educational Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks
• Newborn Kit for your upcoming little one
• Flu Vaccination, including administration (voluntary participation)
• "Somos Sonae" Program, providing psychosocial, financial, and legal support to employees
• Mental Health Promotion Programs and Nutritional Consultations
• Discounts and Partnerships Program with over 300 leading brands
• Competitive Salary

If you meet these requirements and are looking for an opportunity to grow and be part of a team focused on excellence in animal care,