STORE ASSOCIATE | MIRA 1 1 1 1

Sonae; Mira de Aire; Remote; EUR 10,000 - 12,000; Full time

Benefits offered by this job

Meal allowance

Health and Life Insurance

Onboarding and training

Academic Awards

Newborn Kit

Flu vaccine

Discounts with top brands

Job summary

We are hiring a Store Associate for the ZU team in Mira, Portugal. You will deliver friendly service, help customers find products for their pets, and maintain organized shelves and a welcoming environment.

Responsibilities include stock management, assisting with checkout, and supporting daily operations. Passion for animal welfare and teamwork are essential to ensure excellent customer experiences.

Qualifications

• High School Diploma is required.
• Experience in store operations or customer service is preferred.
• Passion for animal welfare helps tailor customer experiences.

Responsibilities

• Provide empathetic, high-quality service to customers shopping for pets.
• Manage stock and organize the store to ensure easy restocking and attractive displays.
• Support daily operations including checkout and assistance across the sales floor.

Skills

Customer service

Stock replenishment

Teamwork

Empathy

Flexibility

Education

High School Diploma

Job description

We are a company for everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members alike. We create value with everyone’s contribution, innovate at every step, and lead closely, attentive to each person’s qualities and needs. We have different stories and ideas, but we share a desire to grow and reach the best version of ourselves. Everything we achieve, we achieve together. And nothing is more inspiring than that.

ZU is dedicated to the well-being and healthcare of dogs and cats, offering services in veterinary care, grooming, and baths, in addition to products for nutrition, hygiene, veterinary care, and pet accessories. It’s a brand focused on the health and happiness of our best friends. So, if you want to join this team and embrace new challenges, we’re waiting for you!

We’re looking for a STORE ASSOCIATE for our ZU team in MIRA.

We count on you to...

• Ensure Customer Satisfaction and Loyalty: Provide empathetic and high-quality service to ensure customers find everything they need for their pets’ well-being.
• Stock Management and Warehouse Organization: Monitor stock levels and organization in the warehouse to ensure easy access to products for restocking. Keep the sales area organized, with products displayed attractively and conveniently for customers.
• Ensure Smooth Store Operations: Support all daily operational tasks, including product organization, customer service, and, when necessary, assist with checkout management.

Bring with you…

• High School Diploma
• Professional Experience in Store Operations (preferred): Previous experience in customer service and restocking, ideally in the pet care sector.
• Passion for Animal's: Genuine interest in animal welfare, allowing you to provide personalized experiences to customers.
• Teamwork: Strong commitment to collaboration and achieving shared goals within the team.
• Availability for Part-Time and/or Full-Time Work: Flexibility to work rotating schedules and weekends, essential to meet the store’s operational needs.
• Results-Oriented Mindset: Ability to meet sales goals and provide a positive customer experience.

What you’ll find…

• Collaborative Work Environment: You’ll have the support of a cohesive, trusted team, where teamwork and cooperation are at the center of each day.
• Dynamic and Proactive Team: Work alongside dedicated, innovative people who share a passion for animal care and customer service excellence.

What we offer…

• Meal allowance as a subsidy or on a Dá Card (whichever suits you best)
• Telecommunications plan with voice, data, and equipment for permanent employees
• Internal Mobility Programs to promote talent
• Health and Life Insurance (for permanent employees), with the option to extend Health Insurance to family members on favorable terms
• Onboarding and initial training, Continuous Training platform, and Financial Literacy Program
• Academic Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks
• Newborn Kit for the new baby on the way
• Flu vaccine, including administration (optional)
• Somos Sonae Program, offering psychosocial, financial, and legal support to employees
• Mental Health Promotion Programs and Nutrition Consultations
• Discounts and Partnerships Program with over 300 top brands
• Competitive Salary

MC Sonae D&I Commitment:

We work to create a workplace that values diversity of profiles and focuses on uniqueness, ensuring everyone feels respected, valued for their skills, and confident within the organization.