Staff DevOps Engineer

Five9 Inc.; Aveiro; Híbrido; EUR 85 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Five9 Shares

Bonus Scheme

Medical Insurance

Life Insurance

25 day Annual Leave + Public Holidays

Resumo da oferta

Five9 Inc. is seeking an seasoned Cloud Platform Engineer in Porto to join the Hybrid team. You will help build Five9’s next generation Modern SaaS platform, focusing on automation-first delivery across multi-cloud and hybrid-cloud environments.

You will lead infra efforts, mentor peers, and collaborate with PM, QA, and Ops to deliver scalable, secure cloud services and production support.

Qualificações

• 9+ years of professional DevOps / production operations experience.
• 5+ years of Cloud Native application delivery experience.
• Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab, TeamCity.
• Intimate knowledge of public cloud infrastructures (GCP, AWS, Azure).
• Hands-on experience with core Cloud services – compute, storage, network, IAM.
• Strong experience in Infrastructure as Code (IaC) and automation.
• Experience building automation and deploying high quality software with CI/CD.
• Advanced knowledge of Linux based systems and runtimes.
• Programming experience in Python, Terraform, Golang, Java.
• Expert level in Helm, Istio, GKE, EKS, Terraform, SRE/DevOps practices.

Responsabilidades

• Be part of Cloud Platform Infrastructure Team building the next generation Modern SaaS across multi-cloud and hybrid-cloud environments.
• Develop automation capabilities for CI/CD and scalable cloud-native delivery.
• Deliver user stories with testability and impact across related areas.
• Lead engineering efforts, mentor peers, and align with PM, QA, and Ops.
• Diagnose problems, apply industry standards, ensure end-to-end delivery.
• Provide Cloud Native developer workflows and training to enable teams to scale.
• Design and build secure, scalable enterprise-grade platform services.
• Document architecture and implementation decisions clearly.
• Collaborate with product managers, architects, testers, and dev teams.
• Troubleshoot and support production cloud platform operations.
• Demonstrate emotional intelligence and leadership in the team.
• Debug and support production issues with strong ownership.

Conhecimentos

Kubernetes

GitLab

TeamCity

GCP

AWS

Azure

IaC

Python

Terraform

Golang

Java

Linux

SRE

CI/CD

Cloud Native

Ferramentas

Helm

Istio

GKE

EKS

Terraform

Descrição da oferta de emprego

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As part of the Cloud Platform Engineering team, you will be building Five9’s next generation, cutting-edge Modern SaaS platform.An ideal candidate for us is an experienced engineer who is passionate about building high performance cloud platforms with automation first mindset and a brilliant problem solver and a creative self-starter.

Key Responsibilities:

• Be part of Cloud Platform Infrastructure Team, focused on building the next generation Modern SaaS using public multi-cloud and hybrid-cloud solutions.


• Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of Cloud Native applications.


• Delivering mostly self-selected user stories efficiently and with testability and scalability - including complex tasks that span across adjacent areas.


• Leading engineering effort and collaborating regularly with Peers, PM and Quality and Ops, helping mentor others and developing specs.


• Is the go-to person who diagnoses and anticipate problems/bugs, drives toward industry standards/patterns, making sure project is delivered and deployed end to end.


• Enable all Five9 development teams with a Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HA.


• Design, and build secure, highly scalable, enterprise grade platform services.


• Document and communicate clearly of architecture and implementation solutions.


• Work closely with product managers, architects, testers, and development teams.


• Troubleshoot and support current Cloud platform in production.


• Can mentor and displays emotional intelligence.


• Expertise to Debug & Support Production issues.

Key Qualifications:

• 9+ years of professional DevOps / production operations experience.


• 5+ years of Cloud Native application delivery experience.


• Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab, TeamCity.


• Intimate knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure).


• Hands-on experience working on core Cloud services – compute, storage, network, virtualization, Identity and Access Management (IAM).


• Strong proven experience in Infrastructure as Code (IaC), to be responsible for building robust platforms using automation.


• Strong Experience in building automation and deploying high quality software with test frameworks and CI/CD, Progressive Delivery.


• Advanced knowledge of Linux based systems and runtimes.


• Strong development experience in one or more programming languages – Python, Terraform, Golang, Java, etc.


• Expert level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalent.


• DevOps mindset and familiarity with the concept of Site Reliability Engineering – inherent sense of ownership through the development and deployment lifecycle.


• Experience working with at least 1 or more Cloud Provider automation tools.


• You understand what it takes to run mission critical software in production.


• Ability to prioritize tasks, work both independently and collaboratively in an agile environment.

Workplace location: This role is hybrid and requires 3 days a week in our Porto office.

• Five9 Shares


• Bonus Scheme


• Medical Insurance


• Life Insurance


• 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.