Senior Cloud Governance Engineer

Five9; Porto; Presencial; EUR 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Five9 Shares

Bonus Scheme

Meal Allowance

Medical Insurance

Life Insurance

25 day Annual Leave + Public Holidays

Resumo da oferta

Five9 is a leading cloud contact center software provider seeking a senior Cloud Governance professional in Porto, Portugal. The role focuses on establishing governance across GCP, AWS and Azure, enforcing IAM and security controls, and building dashboards to monitor compliance and security posture.

You will partner with IT, Finance, Security, DevOps, and Product teams to ensure consistent governance across all environments and drive regulatory alignment.

Qualificações

• 5+ years in cloud environments with strong GCP experience preferred.
• 5+ years with public cloud services (EC2, VPC, S3/GCS, IAM) and AWS/GCP CLI.
• Hands-on with cloud security controls, IAM, network security, encryption, and data protection tools (GCP Organization Policy, AWS Config, or Azure Policy).
• Proficiency in CI/CD programming, scripting (Python, PowerShell) and automation tools (Ansible).
• Knowledge of Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or ARM.
• Ability to translate technical information into business-friendly language.

Responsabilidades

• Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP).
• Work with security teams to enforce IAM policies and network security across the organization.
• Develop and maintain dashboards to track cloud governance metrics such as security posture, key rotation, and compliance.
• Collaborate with stakeholders to define SLOs, KPIs, and metrics for operational efficiency and compliance.
• Coordinate with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering to maintain governance controls across all environments.

Conhecimentos

Cloud governance

GCP

AWS

Azure

IAM

Security controls

CI/CD

Python

IaC

Terraform

Business communication

Formação académica

Bachelor’s degree in Computer Science or Engineering

Ferramentas

GCP Organization Policy

AWS Config

Azure Policy

Terraform

CloudFormation

ARM

Ansible

Descrição da oferta de emprego

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Key Responsibilities

• Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP)
• Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization
• Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance
• Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance
• Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments

Requirements

• 5+ years of working in cloud environment (experience with GCP is highly preferred)
• 5+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI
• Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy
• Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management
• Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM)
• Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering, or other relevant technical field
• Knowledge of Kubernetes best practices
• Experience with Microsoft Active Directory Federation Services (ADFS)
• Experience with Okta integration
• Result orientated, self-starter
• AWS certified
• GCP certified

Benefits

• Five9 Shares
• Bonus Scheme
• 10% Flex Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance
• 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.