Senior Cloud Governance Engineer

Five9 Inc.; Aveiro; Híbrido; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Five9 Shares Program

Bonus Scheme

Medical Insurance

Life Insurance

25 day Annual Leave + Public Holidays

Resumo da oferta

Five9 is seeking a Cloud Governance & Security Specialist to join our Porto team in a hybrid role. You will implement governance strategies across GCP, AWS, and Azure, enforce IAM and network security, and develop dashboards to track security posture and compliance.

You will collaborate with IT, Security, DevOps, and Product teams to standardize controls, drive regulatory alignment (GDPR/SOC 2), and support multi-cloud operations in a dynamic environment.

Qualificações

• Bachelor's degree in Computer Science, Engineering or similar.
• Experience with multi-cloud governance and regulatory compliance.
• Strong communication to translate technical details for business teams.

Responsabilidades

• Develop and implement governance strategies, policies, frameworks in a multi-cloud environment.
• Enforce IAM policies and network security best practices across the organization.
• Develop dashboards to track cloud governance metrics and compliance.
• Collaborate with IT, Security, DevOps, Cloud Architects, and Product teams to maintain governance controls across environments.

Conhecimentos

Cloud governance

IAM & security controls

CI/CD scripting

Automation tools

Infrastructure as Code

Stakeholder management

Kubernetes knowledge

Formação académica

Bachelor's degree in CS/Engineering

Ferramentas

Terraform

AWS CloudFormation

Azure Resource Manager

Ansible

GCP/AWS CLI

Descrição da oferta de emprego

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Key Responsibilities:

• Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP)
• Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization
• Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance
• Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance
• Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments

Requirements:

• 5+ years of working in cloud environment (experience with GCP is highly preferred)
• 5+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI
• Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy
• Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management
• Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM)
• Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or other relevant technical field
• Knowledge of Kubernetes best practices
• Experience with Microsoft Active Directory Federation Services (ADFS)
• Experience with Okta integration
• Result orientated, self-starter
• AWS certified
• GCP certified

Workplace location: This role is hybrid and requires 3 days a week in our Porto office.

• Five9 Shares Program
• Bonus Scheme
• Medical Insurance
• Life Insurance
• 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.