Sr Key Account Manager Portugal

Glovo Group; Porto; Hybride; EUR 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Equity plan

Private health insurance

Glovo credit monthly

Gym memberships discount

Flexible time off

Hybrid working model

Parental leave enhancements

Wellbeing benefit

External learning budget

Résumé du poste

Glovo Porto seeks a Senior Account Manager to manage a portfolio of food top partners and grow their business within Glovo. You will build strong relationships, manage accounts and implement plans to hit targets.

Responsibilities include partner reviews, KPI reporting, growth negotiations, content optimization, and marketing activations to maximise revenue and service quality.

Qualifications

• 3+ years in high-performance account management or business consultancy.
• Bachelor in Business Administration, Marketing, Economics or similar.
• Experience in FMCG, food-hospitality or on-demand delivery preferred.
• comfortable in a fast-paced, high-growth scale-up.
• Strong analytical skills and data-driven approach.
• Native Portuguese and English language skills are required.

Responsabilités

• Build strong relationships with Glovo partners and conduct regular business reviews.
• Evaluate portfolio KPIs, generate reports, and take actions to meet OKRs.
• Draft and execute growth plans via promos, marketing activations and menu performance.
• Ensure best content by signing preferred partnerships with partners.
• Improve visibility through marketing kits and merchandising.
• Grow revenue through commission renegotiation and asset sales.
• Address churned/inactive partners with action plans.
• Improve partner operations to deliver top service.

Connaissances

Account management

Business consultancy

Portuguese language

English language

Communication

Project management

Analytical skills

Formation

Bachelor in Business Administration / Marketing / Economics

Outils

Google Docs

MS Office

Excel / Google Sheets

Description du poste

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ID: JR0083648

Your Work-life Opportunity

We are looking for a Senior Account Manager to be responsible for a portfolio of food top partners in Porto.

Your role is to build strong relationships with top partners, manage their account and implement strategies that will grow your partner’s business inside Glovo and make you achieve your goals and targets.

Check this video to understand how life is at Glovo.

Be a Part Of a Team Where You Will

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
• Ensure that Glovo has the best content by signing preferred partnerships with partners.
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission ren "egotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

Qualifications

• At least 3 years of experience in high-performance account management or Business Consultancy.
• Bachelor in Business Administration, Marketing, Economy or similar.. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
• Comfortable working in a high growth and high-performance scale-up with a fast pace.
• Computer literate; good knowledge of Google Docs and MS Office.
• Native Portuguese and English language skills are a must.
• Strong Analytical skills, and knowledge in Excel/ Google Sheets.
• Strong Commercial skills.
• Good communication and interpersonal skills
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach

Additional Information

• Enticing equity plan
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?