Sr. Associate - Insurance - P&C Underwriting 5B

GENPACT PORTUGAL, SOCIEDADE UNIPESSOAL LDA; Lisboa; Presencial; EUR 24 000 - 42 000; Tempo integral

Resumo da oferta

Genpact Portugal, Sociedade Unipessoal Lda is inviting applications for the Sr. Associate Insurance - P&C Underwriting role.

The position focuses on handling policy administration escalations, acting as a liaison between administrators, coordinators and leaders, and ensuring accurate data entry to meet client standards and service KPIs. Responsibilities include supporting process improvement, maintaining documentation, and providing guidance to new staff while safeguarding KPI targets in a

Qualificações

• Bachelor-level degree in relevant fields as listed.
• Professional English proficiency required for written and spoken communication.
• Experience in insurance is an advantage.

Responsabilidades

• Be a liaison between Policy Administrators, Team Coordinators and Team Leaders.
• Accurate, timely and efficient data entry of insurance risks per client standards to achieve Service Excellence.
• Deliver exceptional service standards/KPIs.
• Provide support for process improvement projects and management information reports.

Conhecimentos

Spanish

English (written & spoken)

Fraud prevention

Insurance

P&C underwriting

Formação académica

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Descrição da oferta de emprego

Sr. Associate - Insurance - P&C UnderwritingReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job Description -Inviting applications for the role of Insurance_Policy Administration_Sr. AssociateResponsibilitiesKey entry point for all escalations with external and internal stakeholders by answering all questions which fall within the Admin scope, and determine and execute the transfer of all other questions to the relevant departments/rolesBe a liaison between Policy Administrators, Team Coordinators and Team LeadersAccurate, timely and efficient data entry of insurance risks as per the client standards to achieve Service Excellence, as well as general administrative dutiesDelivers exceptional service standards/KPI’sBe a backup to Team Coordinator by helping to keep the relevant KPIs updated and perform analysis and preparation of management information reports as requested using various reporting tolls and methodsParticipate and provide support to process improvement projectsContributing to technical support and procedural best practice and supportProvide new ideas and support the Management Team regarding executionAccountable to have a backup for your senior tasks (within admins).Perform more complex and time-consuming tasksAct as point of reference for technical and procedural best practice for other team members within the Policy Administration TeamSupport new staff training and actively participate on new tasks transitionMaintain and update process documentationQualificationsEconomic studies (e.g. finance, accounting or similar domains) - BAProficient in written and spoken EnglishGood interpersonal skills with the ability to work as a member of various teamsExcellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under pressureCurious, willing to learn and showing a challenging conventions spiritAbility to organize, prioritize and plan workload to meet deadlinesDemonstrating personal integrityPersonable, able to develop rapport easily and build relationshipsGood Customer FocusPersonal culture and client management expertise.High motivation and ability to learn.Ability to work under time pressure.Experience in insurance is an advantage.Qualifications -Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - StatisticsCertifications -Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance, Certified Compliance Officer (CCO) - VskillsVskills, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Certified Risk Professional (CRP) - UdemyUdemyRequired Skills -Fraud Prevention, Insurance, Property & Casualty Insurance, Risk Management, UnderwritingLanguageSpanish (Required)Language Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -Insurance - P&C UnderwritingRemote Type -RemoteWork Shift -Standard (Portugal)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.