Sommelier

W Hotels; Albufeira; On-site; EUR 12,000 - 18,000; Full time

Job summary

W Hotels in Albufeira is seeking a wine-focused hospitality professional to coordinate service and elevate guest experiences. This role emphasizes wine knowledge, guest interaction, and teamwork to ensure a seamless dining experience.

You will create and maintain wine lists, pair wines with menu items, and participate in tastings and vendor relations. The position requires attention to inventory, staffing, and compliance with safety and service standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: 2 years of related work experience.
• Supervisory Experience: 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Create, update and maintain wine lists.
• Pair and suggest wines that complement menu items.
• Attend wine tastings and build relationships with vendors.
• Monitor and replenish inventory of wine cellar, equipment, and glassware.
• Complete opening and closing duties including setting up supplies and cleaning areas.

Skills

Wine pairing

Guest relations

Team coordination

Education

High school diploma or GED

2 years related work experience

1 year supervisory experience

Job description

Location

Estrada da Gale, Sesmarias, CX Postal 290, H, Albufeira 8200-385, PortugalVIEW ON MAP

Schedule

Full Time

Position Type

Non-Management

Position Summary

Communicate with guests, employees, and/or departments to make certain staff is working together as a team to ensure that guest needs are met. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Create, update and maintain wine lists. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Conduct vintage and BIN number checks. Conduct staff wine tastings. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Issue, open, and serve wine/champagne bottles. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet. Assist management in hiring, training, scheduling, evaluating, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: 2 years of related work experience.
• Supervisory Experience: 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.