Solution Consultant (French speaking)

SOFYNE

Senhora da Hora

Presencial

EUR 40 000 - 60 000

Tempo integral

14 dias+

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Resumo da oferta

A leading technology firm is seeking a Solution Consultant (French speaking) in Porto. This role involves providing global support for Manufacturing Execution System projects, managing client expectations, and offering technical assistance. Strong fluency in French and a degree in Supply Chain or IT is required. The position includes an intensive training program and offers career progression opportunities.

Qualificações

Fluency in French (written and spoken) is required.
Experience with on-site manufacturing and logistics execution software implementations is a plus.
Understanding of Lean, Six Sigma, and Supply Chain principles would be an asset.
Understanding of Lean Six Sigma and Supply Chain principles.

Responsabilidades

Manage client expectations for priority of support issues.
Analyze issues and propose definitive solutions or workarounds.
Provide technical assistance to users deploying the solution.
Handle corrective code and software deployments.
Manage change requests and perform site audits.
Contribute to internal tools improvement and build a knowledge base.
Provide 24/7 shift support.

Conhecimentos

Customer services integrity

Good problem-solving skills

Fluency in French (written and spoken)

Attention to Detail

CSS

jQuery

Lean Six Sigma

Supply Chain

Formação académica

Degree Educated

Supply Chain and/or Manufacturing & IT Engineering

Ferramentas

.NET

HTML

CSS

jQuery

Descrição da oferta de emprego

Join to apply for the Solution Consultant (French speaking) role at SOFYNE

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Join to apply for the Solution Consultant (French speaking) role at SOFYNE

This role contributes to success of Sofyne by providing global support services to our customers for Manufacturing Execution System projects from solution project design phase and implementation to deployment as well as post go-live support. You will be responsible for deploying, configuring and testing the solution, managing support to manufacturing sites and could be requested to do small change requests to the application.

SUMMARY OF KEY RESPONSIBILITIES

Responsibilities and essential job functions include but are not limited to the following:

Management of client expectations for priority of support issue. L2 L3
Offering activities of technical assistance to the key users in charge of the deployment of the solution on every site
Offering activities of technical assistance to the site that have already deployed the solution in production
Analyzing the issues and proposing definitive solutions or workarounds to meet the needs
In charge of the corrective code necessary to the maintenance activity
In charge of the management of the application releases and application software deployment
In charge of change requests into the system
Performing audits for every site concerned by the support activity from a technical and organizational point of view
Participating to the improvement of internal tools and process
Building out a knowledge repository for all support queries and fixes
24/7 Shift support

SOFT SKILLS

Customer services integrity and confidence
Personable and committed
Personal professional learning
Self-motivated and diligent
Results oriented
Good problem-solving skills
Attention to Detail
Ability to prioritize tasks and to work effectively under pressure
Strong customer orientation
Responsibility and good communication skills
Fluency in French (written and spoken) is required

TECHNICAL SKILLS

Basic:

Nice to have:

Experience with on-site manufacturing and logistics execution software implementations
Knowledge of .NET, HTML, CSS, jQuery
Understanding of Lean, Six Sigma, and Supply Chain principles would be an asset

Education

Degree Educated
Supply Chain and/or Manufacturing & IT Engineering

TRAINING

You will go through an intensive training program during your first month to develop your technical skills in implementation of bespoke solutions for manufacturing and logistic execution systems based on DELMIA Apriso products.

CAREER DEVELOPMENT

If you are successful in the Consultant position, you could become a full stack developer or a Application Leader for one of our global customers.

SOFYNE Active Technology has been integrating and deploying MES, LES and PLM solutions since 2005.

We support and advise more than 30 major industrial accounts in their innovation and digital transformation projects towards Industry 4.0.

With offices across Europe, we cover the audit, integration, evolution, application maintenance, support and change management needs of our customers.

Our approach is built around the framework and capabilities of a large company with the heart and soul of a small business, fostering high quality and performance services, agile development and added value for our clients, in the automotive, energy, aerospace and defense, consumer products and luxury sectors.

All this acquired knowledge is what enables us to best understand how these evolutions impact manufacturing information systems.

Sofyne Active Technology is certified with the international standard ISO27001.

Key Figures:

6 offices: Lyon (FR), Versailles (FR), Krakow (PL), Geneva (CH), London (UK), Porto (PT)
200 experts
35 customers (ranked in the Fortune Global 500)
30 000 days of project / year

SOFYNE is a talent maker!

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