Salesforce Functional Analyst

Inetum

Lisboa

Presencial

EUR 30 000 - 50 000

Tempo integral

14 dias+

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Resumo da oferta

Uma empresa europeia líder em serviços digitais está em busca de um Analista Funcional especializado em Salesforce para se juntar à sua equipe em Lisboa. O candidato ideal será responsável por projetar, configurar e apoiar soluções Salesforce, colaborações com diversas partes interessadas e deverá possuir habilidades de comunicação excepcionais em francês e português. A posição oferece a oportunidade de crescimento em uma equipe dinâmica e em um ambiente próspero.

Qualificações

Experiência profissional em Análise Funcional e projetos Salesforce.
Capacidade de conectar técnicos com profissionais não-técnicos.
Proficiente em francês e capaz de comunicar efetivamente em português e inglês.

Responsabilidades

Colaborar com as partes interessadas para entender e reunir requisitos de negócios.
Configurar e personalizar soluções Salesforce para atender às necessidades organizacionais.
Conduzir testes para garantir a confiabilidade e eficiência das implementações do Salesforce.

Conhecimentos

Análise Funcional

Comunicação Eficaz

Resolução de Problemas

Mentalidade Orientada à Solução

Formação académica

Bacharelado em Negócios, TI, Ciência da Computação ou área relacionada

Descrição da oferta de emprego

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Company Description

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Job Description

At Inetum you have space to grow and boost your talent! We are looking for a focused and proactive Functional Analyst specializing in Salesforce to join our team. The ideal candidate will play an important role in designing, configuring, and supporting Salesforce solutions to meet business needs. This role requires excellent analytical skills, strong communication, and a deep understanding of Salesforce functionalities and integrations.

Main Responsibilities

Collaborating with stakeholders to understand and gather business requirements.
Translate business needs into Salesforce functionalities and technical specifications.
Configuring and customizing Salesforce solutions to meet organizational needs.
Supporting Salesforce integrations with other systems and ensuring data consistency.
Designing and maintaining workflows, processes, reports, and dashboards within Salesforce.
Work closely with the development team to ensure successful implementation of Salesforce solutions.
Conducting testing to ensure the reliability and efficiency of Salesforce implementations.
Providing end-user training and ongoing support for Salesforce solutions.
Stay updated with Salesforce updates and new features.

Qualifications

A bachelor's degree in business, IT, computer science, or a related field is often required.
Professional experience in Functional Analysis and experience in Salesforce projects (gathering requirements, designing solutions, and collaborating with stakeholders).
Collaborated with different teams and helped connect technical experts with business professionals.
Ability to identify and effectively resolve issues.
Proficiency in French, with the ability to communicate effectively in professional setting.
Being able to clearly explain technical concepts to non-technical stakeholders, especially in both French and English.
Staying flexible and adjusting to changing business needs, priorities, and technologies.
Approaching challenges with a solution-oriented mindset and thinking critically to resolve issues.
Ensuring accuracy and precision in work to meet business and system requirements.

Additional Information

Job Location and Residency Requirements:

This position is based in Portugal.
Applicants must meet residency or eligibility criteria to work within the country (example: a residence permit or work visa).
Proficiency in Portuguese is preferred.

Seniority level