Solution Architect – Omni Retail

HCL Technologies Limited; Lisboa; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Health and life insurance from day one

Hybrid work model

Meal allowance

Job summary

HCL Technologies Limited is seeking a Solution Architect (Omni Retail) to shape and support scalable omni-retail solutions across global markets. You will design target architectures and drive integration with business and technical teams.

The role requires strong expertise in omni-retail technologies, solution design, and global stakeholder management, with a hybrid work model and opportunities across multiple markets.

Qualifications

• 5+ years in solution architecture with large-scale digital transformation.
• Hands-on omni-retail solution design and delivery.
• Experience with cloud platforms, APIs, and microservices.
• Strong communication and stakeholder management.

Responsibilities

• Lead architectural design of digital omni retail solutions.
• Provide governance and reusable patterns within product area.
• Oversee global transformation programs and deployments.
• Interface with cross-functional teams to ensure integration.
• Support cut-over planning and infrastructure setup when relevant.

Skills

Omni retail architecture

Solution design

Leadership

Stakeholder management

DevOps practices

Cloud platforms

APIs & microservices

Architecture documentation

System modelling

Digital transformation

Education

Bachelor/Master in CS/IS/Engineering

Tools

Git

GitLab

Docker

Kubernetes

Helm

Jira

Confluence

Job description

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment, you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity.

About the Role

We’re looking for a talented Solution Architect (Omni Retail) to join our Client & Market team. In this strategic role, you’ll shape and support scalable omni-retail solutions across global markets, partnering with business and technical teams to design target architectures, drive integration, and support major retail transformation initiatives. If you have strong expertise in omni-retail technologies, solution design, and global stakeholder management, we’d love to hear from you.

Responsibilities

• Lead the architectural design of digital omni retail solutions.
• Provide architectural leadership and decision-making in global transformation programs and large-scale deployments.
• Ensure alignment of solution designs with enterprise architecture standards and industry best practices.
• Define and enforce architectural governance, guiding principles, and reusable patterns within the product area.
• Support the evaluation of build vs. buy decisions and contribute to vendor/product assessments.
• Collaborate with cross-functional teams to ensure architectural consistency and data integrity across systems.
• Provide hands-on support in solution modelling, documentation and review of technical specifications.
• Develop and monitor technical roadmaps aligned with business capabilities and digital transformation goals.
• Lead the creation and documentation of high-level solution designs, including system integration flows.
• Participate in cut-over planning, system migration strategies and infrastructure setup when relevant.
• Coordinate with support teams to ensure architectural traceability into operational procedures and tools.
• Support continuous improvement of support, DevOps and delivery practices within the Retail domain.
• Review and validate proposed solutions from delivery teams to ensure scalability, security, and maintainability.
• Identify interdependencies and ensure solutions fit into the overall retail landscape by working closely with other architects and integration teams.

Qualifications

• Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or a related field.
• Fluency in English is required

Required Skills

• 5+ years of experience in solution architecture, with a proven track record in large-scale digital transformation and retail systems.
• Hands-on experience in omni retail solution design and delivery.
• Proven ability to design highly scalable, performant, and resilient solutions capable of handling high transaction volumes and peak retail periods.
• Familiarity with cloud-based platforms and tools.
• Solid understanding of enterprise integration patterns, event-driven architecture, APIs and microservices.
• Experience with tools and technologies such as Git, GitLab, Docker, Kubernetes, Helm, Jira and Confluence.
• Strong knowledge of software development lifecycle (Gitlow and TBD) and DevOps practices.
• Proficiency in system modelling techniques and architectural documentation.
• Experience in security, identity management (SSO) and compliance considerations for global rollouts.
• Strong understanding of omni retail business processes.
• Excellent communication and stakeholder management skills across technical and business domains.
• Strong leadership and decision-making capabilities in complex environments.
• High degree of autonomy, accountability, and ability to manage multiple priorities.
• Maturity and sense of ownership in end-to-end solution delivery.
• Ability to negotiate and influence decisions with a customer-centric and pragmatic approach.
• Proactive mindset, able to work under pressure and meet deadlines in demanding retail context.
• Strong presentation and visualization skills to convey architecture strategies to varied audiences.

Preferred Skills

• TOGAF or equivalent certification is a plus.
• Other languages (e.g. French, Italian, Chinese) are a plus.

Why us?

• Private health and life insurance from day one in the company
• Working hours: Monday to Friday
• Hybrid Work Model
• Meal allowance on card/voucher

Equal Opportunity Statement

Equality & Opportunity for All As a company with employees representing 161 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.