Social Media Agent Brazilian PT

Boeva Tech; Lagos; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Flight + hotel covered

Real estate fee covered

Relocation allowance €250

Food allowance €80

Taxi refund after midnight

Healthcare coverage

Career growth

Resumo da oferta

Boeva Tech in Athens, Greece, seeks a Social Media Agent – Risk Operations to support risk mitigation and policy enforcement for a global platform. You will review and moderate content across comments, posts, images and videos, applying guidelines with precision to protect users and platform integrity.

The role requires 2–3 years in B2C support, strong Portuguese (Brazilian) and English, and an ability to interpret slang and cultural references.

Qualificações

• 2–3 years of B2C customer support experience
• Experience in Trust & Safety, Content Moderation, Risk, or Operations is a strong plus
• B2B experience is an advantage
• Excellent written communication skills in Brazilian Portuguese
• Strong analytical thinking and risk awareness
• Confident, independent decision-making
• High attention to detail and consistency
• Ability to work with sensitive content responsibly
• Strong multitasking and time-management skills
• Typing speed 30 WPM with 85% accuracy
• Ability to interpret intent, slang, idioms, and pop culture references

Responsabilidades

• Review and moderate user-generated content (comments, posts, images, videos)
• Identify potential risks, policy violations, and harmful behaviors
• Apply internal guidelines with high accuracy and consistency
• Perform content labeling, categorization, and data validation tasks
• Assess contextual risks considering language nuances, cultural references, and trends
• Support AI training datasets through precise and reliable decision-making
• Maintain productivity and quality standards in a fast-paced environment

Conhecimentos

Brazilian Portuguese

English

Content moderation

Risk awareness

Analytical thinking

Decision making

Multitasking

Typing 30 WPM

Cultural references

Descrição da oferta de emprego

Social Media Agent – Risk Operations (Content Moderation)
Job ID: 34919, 34918, 34762, 34256

Languages: Brazilian Portuguese (Native) & English

Location: Athens, Greece

Project: Global Top Client – Social Media Platform

Department: Risk Operations (Risk Ops)

Employment Type: Full-time, On-site

Interview Deadline: 12-10-2026 | Training Date: 19-10-2026

Salary & Bonuses

• €1,045.72 gross monthly salary

• Productivity bonus up to 15% of gross salary (performance-based)

• Monthly food allowance up to €80, based on on-site working days

• Benefit of taxi refund when shifts end after 0:00

Work Schedule & Training

Working Hours: 10:00 – 18:00
Schedule: Monday–Sunday (rotational shifts)

Training: 32 days, fully paid

• Delivered by certified professional trainers

• Focused on platform policies, risk assessment, and decision accuracy

Relocation Support within the EU only

Option 1:

• Flight + 2 weeks of a hotel fully covered

• Real estate agency fee covered

Option 2:

• €250 relocation allowance

• Real estate agency fee covered
  (Ideal if relocating by car or if travel/accommodation is already arranged)

Join One of the World's Most Influential Social Media Platforms

Are you interested in online safety, digital risk prevention, and platform integrity?

Do you want to work behind the scenes of a global social media leader, where your decisions directly impact user trust, policy enforcement, and AI development?
This is your opportunity to join a high-impact Risk Operations team at the core of content governance.

Your Role

As a Customer Care / Social Media Agent – Risk Ops, you will support Risk & Integrity Operations, handling mild to moderately sensitive content and identifying potential risks that could impact platform safety, compliance, and user experience.

Your work will directly contribute to risk mitigation, policy enforcement, and machine-learning model improvement used at global scale.

Key Responsibilities

• Review and moderate user-generated content (comments, posts, images, videos)

• Identify potential risks, policy violations, and harmful behaviors

• Apply internal guidelines with high accuracy and consistency

• Perform content labeling, categorization, and data validation tasks

• Assess contextual risks considering language nuances, cultural references, and trends

• Support AI training datasets through precise and reliable decision-making

• Maintain productivity and quality standards in a fast-paced environment

What We're Looking For

Experience

• 2–3 years of B2C customer support experience

• Experience in Trust & Safety, Content Moderation, Risk, or Operations is a strong plus

• B2B experience is an advantage

Skills & Competencies

• Excellent written communication skills in Brazilian Portuguese

• Strong analytical thinking and risk awareness

• Confident, independent decision-making

• High attention to detail and consistency

• Ability to work with sensitive content responsibly

• Strong multitasking and time-management skills

• Typing speed 30 WPM with 85% accuracy

• Ability to interpret intent, slang, idioms, and pop culture references

Benefits & Perks

• Salary progression:

  • €1,100 after 12 months

  • €1,150 after 3 years

• Sundays and public holidays extra 75% per hour, night shift extra 25% per hour

• Comprehensive healthcare coverage

• Exclusive employee discounts

• Career growth, upskilling & internal mobility opportunities

• Free online Greek language courses

• Modern, state-of-the-art offices with relaxation areas

• Special events, CSR initiatives & community engagement

• International and multicultural working environment

Eligible Documents

• EU Citizenship

• Full-purpose or specific-purpose work permit

• Certificate of Protection (Refugees)

Hiring Process

1. Application screening

2. Online language proficiency assessments

3. Client interviews

Why Apply?

This is more than a role — it's an opportunity to:

• Work for a global social media powerhouse

• Build a long-term career in Risk Operations & Trust & Safety

• Gain hands-on experience in content moderation, risk prevention & AI support

• Relocate to Athens, one of Europe's most dynamic cities