Services Ordering and Invoicing Officer

Prestwick Aerosystems; Lisboa; Híbrido; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working model

Multicultural environment

Modern office at Parque das Nações

Career development opportunities

Resumo da oferta

Airbus Portugal SA is seeking a Services Ordering and Invoicing Officer to oversee administration of service transactions, orders, and invoicing for the Airbus GBS team. You will validate data, issue invoices, and resolve billing queries while ensuring compliance with process standards.

You will collaborate with Training Contract Managers and other service lines, using SAP and MS Office tools in a hybrid work setting at Parque das Nações. Strong English and organizational skills are essential.

Qualificações

• Customer focus and integrity in transactional accounting workflows.
• Strong organizational and analytical abilities to manage orders and invoicing.
• Good English communication and collaboration in a cross‑functional team.
• Autonomous, responsible and able to work under pressure and tight deadlines.
• Familiarity with SAP, MS Office and cloud tools is a plus.

Responsabilidades

• Manage accurate and timely administration of services transactions and invoicing.
• Create and send invoices and statements to customers.
• Verify data accuracy and rectify billing errors with credit notes.
• Handle customer queries related to orders and billing.
• Support training contract managers and ensure compliance with process standards.

Conhecimentos

Customer focus

Team player

Integrity

English communication

Organizational skills

Analytical skills

Autonomous

Problem solving

Ferramentas

SAP

MS Office

G Suite

Descrição da oferta de emprego

Job Description: We are now looking for a Services Ordering and Invoicing Officer for the Airbus GBS team.

Responsibilities

your mission For the following scope of Airbus Services: Training, Airframe & Upgrades, Digital solutions, Consulting, Flight Operations, Maintenance & Engineering, the Job holder is in charge of:

• Managing accurate and timely administration of Airbus SAS Services business transactions: Services orders acknowledgment, validation, acceptance, creation and follow-up and Services invoicing
• Creating and sending invoices and statements to customers
• Checking the data input to ensure the accuracy of the final bill
• Fixing billing errors by issuing credit notes
• Handling customers' ordering and billing queries
• Ensuring: all processes follow internal and international business standards revenues are booked to the rightful budget destination
• Using Airbus reporting system and providing monthly status: by service and product line
• For orders lead-time (Acknowledge and Acceptance lead time) and invoices
• For the list of missing documents (purchase order, service delivery notification, etc.) to each Service Line (operating unit)
• Keeping database(s) up to date (customer service catalog)
• Assisting Training Contract Managers on its daily activities (creation, follow-up and closure of free of charge orders)
• Contributing to Airbus financial targets by securing revenues.
• Acting in compliance with the Process SE.AS.01 "Sell Aircraft and Services"; takes part as required to internal/external regulatory audits; aims at delivering on time and on quality; strictly follows E&C and Export Control guidelines.

Requirements

• Customer focus
• Team player
• Solution/improvement oriented
• Integrity
• Good interpersonal communication skills in English
• Feedback culture
• Autonomous
• Rigorous, accountable
• Strong organizational /analytical skills
• Knowledge of SAP, MS Office and G Suite Administration experience is a plus
• Ability to work under pressure, to manage conflicts
• Competences: Aerospace sales contracts
• Contract Management
• Monitoring customers obligations
• Interact and Influence
• Stakeholder management
• Anti-Corruption Ethics & Compliance Fundamentals
• Export Control Basics
• Drive Improvement, Quality & innovation
• Sell process
• Basic Financial understanding
• Customer expectations & needs
• A/C Support & Services & Purchase Agreement
• Customer Service Basics
• Contract Administration for Support & Services
• Project Management Fundamentals

Benefits

• The chance to work in a multicultural environment.
• The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe.
• A hybrid working model, allowing you to combine onsite and offsite work.
• A modern office at Parque das Nacoes, well connected to public transportation.
• A motivated and fun crew to grow and build and shape the GBS together.
• An intense and exciting onboarding experience.
• Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance.
• At Airbus, we support you to work, connect and collaborate more easily and flexibly.
• Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Portugal SA

Employment Type: Permanent

Experience Level: Professional

Job Family: Transactional Accounting

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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