We're looking for an Application Production Support (APS) Engineer to join an international team responsible for ensuring the stability, performance, and continuous improvement of business-critical applications within an Agile and DevOps environment.
If you enjoy working at the intersection of infrastructure, production, and development teams, this opportunity is for you!
Your responsibilities
- Participate in the design of production-ready technical solutions.
- Integrate production and infrastructure requirements into Agile backlogs.
- Support development teams to accelerate secure and reliable software delivery.
- Ensure the availability and stability of Production and Non-Production environments.
- Implement and improve monitoring, observability, and service supervision.
- Contribute to incident management, release support, and operational excellence.
- Promote automation and continuous improvement initiatives.
- Share production best practices and support the upskilling of Agile teams.
- Collaborate with cross-functional teams to maintain high service availability and meet SLA commitments.
What we're looking for
- Experience in Application Production Support, IT Operations, Infrastructure, or DevOps.
- Strong understanding of production environments and operational support.
- Experience with:
- Docker
- OpenShift
- Knowledge of monitoring and observability tools such as Elastic, Grafana, and Dynatrace.
- Familiarity with the DevOps toolchain, including GitLab, Jenkins, Artifactory, SonarQube, Mattermost, and Ansible.
- Understanding of IT Infrastructure, Production Operations, and Cyber Security.
- Experience working in Agile and DevOps environments.
Key skills
- Strong analytical mindset
- Customer-oriented approach
- Excellent teamwork and collaboration skills
- Results-driven attitude
- Problem-solving and continuous improvement mindset
- Ability to influence and engage stakeholders
Languages
- French – Mandatory
- English – Professional proficiency
Additional information
Availability for occasional international travel.