Senior Storage & Commvault Specialist — Enterprise Backup & DR

Inetum; Lisboa; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Inetum in Lisbon is seeking an experienced Senior Storage Consultant / Commvault Specialist to join our Infrastructure Services Operations team. You will act as the operational SME for enterprise storage, backup, recovery, and cyber resilience platforms, focusing on Commvault technologies to ensure service availability and customer satisfaction.

You will support, maintain, and optimize storage environments, perform proactive health checks, manage incidents, and participate in disaster recovery

Qualifications

• 5+ years of professional experience in backup administration and support.
• Strong expertise in Commvault technologies.
• Experience in managing, monitoring, and incidents related to backup and data recovery.
• Fluent in English.

Responsabilités

• Operate and support enterprise storage environments.
• Perform proactive monitoring and health checks to ensure platform availability and performance.
• Troubleshoot and resolve complex incidents affecting storage infrastructure.
• Conduct root cause analysis and participate in problem management activities.
• Perform capacity management and provide recommendations for storage optimization.
• Execute firmware upgrades, patch management, and operational maintenance activities.
• Support storage-related change requests and ensure successful implementation within established processes.
• Maintain operational documentation, procedures, and knowledge articles.
• Participate in on-call support and major incident resolution when required.
• Ensure compliance with SLAs, operational standards, and governance requirements.
• Administer, monitor, and support Commvault backup and recovery environments. Ensure successful execution of backup, restore, replication, and retention processes.
• Perform backup troubleshooting and recovery operations for enterprise customers.
• Manage upgrades, patches, and day-to-day platform maintenance.
• Monitor backup success rates and proactively address failures and operational risks.
• Execute and document recovery testing and disaster recovery exercises.
• Support hybrid and cloud-based backup environments.
• Maintain backup policies, retention schedules, and compliance requirements.
• Participate in major incident handling and recovery activities.
• Provide operational support for cyber recovery and ransomware protection solutions.
• Support regular testing of recovery procedures and business continuity capabilities.

Connaissances

Backup administration

Incident management

Root cause analysis

On-call support

Storage systems

Cyber resilience

Formation

Academic background in Computer Science or IT-related field

Outils

Commvault

Description du poste

Inetum in Lisbon is seeking an experienced Senior Storage Consultant / Commvault Specialist to join our Infrastructure Services Operations team. You will act as the operational SME for enterprise storage, backup, recovery, and cyber resilience platforms, focusing on Commvault technologies to ensure service availability and customer satisfaction.

You will support, maintain, and optimize storage environments, perform proactive health checks, manage incidents, and participate in disaster recovery