Senior Salesforce Consultant: Strategy & Integrations

Sopra Steria; Lisboa; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Continuous learning plan

Professional certifications

Career development plan

Structured onboarding

Inclusive work environment

Job summary

Sopra Steria in Lisbon is seeking a Senior Salesforce Consultant to join a strategic insurance project. You will ensure Salesforce platform operation, support business areas, and drive continuous improvement through new functionalities, integrations, and process automation.

You will be responsible for incidents management, configuration and administration, development of new features with Apex and LWC, and designing integrations with ERP and HR systems.

Qualifications

• Senior Salesforce Consultant with experience in strategic projects in the insurance sector.
• Experience in maintaining and evolving Salesforce platforms, including incident handling and user support.
• Ability to design and implement integrations with ERP and other systems.
• Strong documentation and training delivery skills.

Responsibilities

• Support and Maintenance: Manage incidents and user requests related to Salesforce and ensure SLA adherence.
• Salesforce Configuration and Administration: Configure objects, fields, layouts, flows, profiles, permissions, and business processes; manage data quality.
• Development and Enhancements: Design and build new Salesforce features using Apex, LWC, and automation tools.
• Integrations: Design, implement, and maintain integrations between Salesforce and other systems.
• Business Relationship: Gather requirements, translate needs, create documentation, and train key users.
• Quality and Continuous Improvement: Participate in testing, propose process optimizations, and promote best practices.

Skills

Salesforce

Incident management

Documentation

Training

Integrations

User support

Team coordination

Tools

Apex

Lightning Web Components

Flow

Job description

Sopra Steria in Lisbon is seeking a Senior Salesforce Consultant to join a strategic insurance project. You will ensure Salesforce platform operation, support business areas, and drive continuous improvement through new functionalities, integrations, and process automation.

You will be responsible for incidents management, configuration and administration, development of new features with Apex and LWC, and designing integrations with ERP and HR systems.