Senior Salesforce Commerce Cloud Lead

Decskill; Lisboa; Híbrido; EUR 65 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Remote working opportunities

Team development initiatives

Resumo da oferta

A leading IT consulting company is looking for a Senior Salesforce Commerce Cloud Lead in Lisbon. The successful candidate will lead a team delivering high-quality e-commerce solutions and must have over 8 years of experience in Salesforce Commerce Cloud. Responsibilities include managing the SFCC platform, developing tailor-made solutions, and ensuring alignment with business goals. This role offers the opportunity for remote working alongside competitive compensation and a strong focus on team collaboration.

Qualificações

• 8+ years of experience in Salesforce Commerce Cloud, 3 years in a leadership role.
• Deep knowledge of SFCC architecture, including Demandware Script and third-party integrations.
• Strong understanding of e-commerce best practices and payment gateways.

Responsabilidades

• Lead and manage a team of SFCC developers and analysts.
• Architect and implement Salesforce Commerce Cloud solutions.
• Monitor and optimize platform performance for user experience.

Conhecimentos

Salesforce Commerce Cloud (SFCC)

Leadership and Team Management

E-commerce Best Practices

Agile/Scrum Methodologies

Formação académica

Bachelor’s degree in Computer Science or related field

Master’s degree

Ferramentas

Demandware Script

ISML

API integrations

Descrição da oferta de emprego

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Decskill

Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and Madrid.

Decskill operates in 3 main areas:

• DECSKILL TALENT, through which we provide our clients with an extension to their IT teams;

• DECSKILL BOOST, through which we provide our client with software development models to increase capacity and optimize Time-to-Market, where we create and manage teams that deliver according to their needs, at the desired speed;

• DECSKILL CONNECT, through which we provide our client with consulting services, as well as the implementation and management of information technology infrastructures.

Our practice results in the creation of value for our customers, either by delivering qualified and value-added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers.

We are looking for a Senior Salesforce Commerce Cloud Lead a hybrid project in Lisbon.

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and manage a team of SFCC developers, administrators, and business analysts to deliver high-quality solutions.
• Foster a collaborative and innovative team culture, ensuring alignment with company goals and objectives.
• Oversee hiring, training, and performance evaluations for the SFCC team.
• Architect, design, and implement Salesforce Commerce Cloud solutions to support e-commerce, customer self-service portals, and digital engagement for utility services.
• Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define and execute the digital commerce strategy.
• Ensure the SFCC platform is optimized for scalability, performance, and security to meet the needs of a large customer base.

Solution Development & Customization:

• Lead the development of custom SFCC solutions, including storefronts, payment integrations, and customer account management features tailored to the utilities industry.
• Oversee integrations with other enterprise systems (e.g., CRM, ERP, billing systems) to ensure seamless data flow and operational efficiency.
• Drive the adoption of best practices in SFCC development, including Demandware Script, ISML, and API integrations.

Stakeholder Engagement:

• Partner with business stakeholders to gather requirements, translate business needs into technical solutions, and ensure alignment with strategic goals.
• Present solution designs, roadmaps, and progress updates to senior leadership and key stakeholders.
• Act as the primary point of contact for SFCC-related initiatives within the organization.

Performance Optimization & Analytics:

• Monitor and optimize the performance of the SFCC platform, ensuring high availability, fast load times, and an exceptional user experience.
• Leverage Salesforce analytics and reporting tools to provide insights into customer behavior, sales trends, and platform performance.
• Implement A/B testing and other optimization strategies to enhance customer engagement and conversion rates.

Compliance & Security:

• Ensure the SFCC platform adheres to industry regulations, data privacy standards (e.g., GDPR, CCPA), and security best practices.
• Collaborate with the cybersecurity team to implement robust security measures for customer data and transactions.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 8+ years of experience working with Salesforce Commerce Cloud (SFCC), with at least 3 years in a leadership or senior technical role.
• Proven experience leading a team in delivering SFCC solutions, preferably within the utilities, energy, or a related regulated industry.
• Deep knowledge of SFCC architecture, including Demandware Script, ISML, OCAPI, and third-party integrations.
• Strong understanding of e-commerce best practices, payment gateways, and customer experience optimization.
• Experience with enterprise integrations (e.g., Salesforce CRM, SAP, Oracle, or other billing/ERP systems).
• Familiarity with Agile/Scrum methodologies and DevOps practices (CI/CD, Git, etc.).
• Excellent leadership, communication, and stakeholder management skills.
• Salesforce Commerce Cloud certifications (e.g., Salesforce Certified B2C Commerce Developer, Architect, or Technical Architect) are highly desirable.
• Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is a plus.

If you’re interested in this job please send your CV in English to [e-mail] with reference “DA/SAL”.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Referrals increase your chances of interviewing at Decskill by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.