Salesforce Commerce Consultant

Optiwisers

Portugal

Híbrido

EUR 50 000 - 70 000

Tempo integral

14 dias+

Gerador de candidaturas

Uma candidatura completa num minuto — currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Career development and mentorship

Access to Salesforce certifications and training

Competitive salary and benefits

Opportunity to work with international clients

Hybrid/Remote flexibility

Resumo da oferta

A leading HR solutions provider in Lisbon is seeking a mid-senior level professional to enhance their Salesforce Practice. The role involves leading a team to implement and optimize Salesforce Commerce Cloud solutions, ensuring they meet the demands of a growing customer base. Candidates should possess extensive experience in SFCC, strong leadership skills, and a solid understanding of e-commerce best practices. This full-time position offers hybrid work flexibility along with competitive compensation and professional development opportunities.

Qualificações

8+ years of experience with Salesforce Commerce Cloud, at least 3 years in a leadership role.
Proven experience leading a team in delivering SFCC solutions.
Strong knowledge of e-commerce best practices and customer experience optimization.

Responsabilidades

Lead, mentor, and manage a team of SFCC developers and analysts.
Architect, design, and implement SFCC solutions.
Collaborate with stakeholders to gather requirements and present solutions.

Conhecimentos

Leadership

Salesforce Commerce Cloud (SFCC)

Stakeholder Management

Team Management

E-commerce Optimization

Agile/Scrum

Formação académica

Bachelor’s degree in Computer Science, Information Technology

Master’s degree preferred

Ferramentas

Salesforce

Demandware Script

ISML

DevOps practices (CI/CD, Git)

Descrição da oferta de emprego

Over 30 years providing HR solutions to clients and candidates

Location: Lisbon, hybrid.
Type: Full-time, long-term.
Languages: Portuguese and English speaking.

We are expanding our Salesforce Practice and looking for talented professionals at different seniority levels to join our team. If you are passionate about Salesforce, eager to grow, and motivated to shape innovative CRM solutions, we would love to hear from you!

Responsibilities

Leadership & Team Management: Lead, mentor, and manage a team of SFCC developers, administrators, and business analysts to deliver high-quality solutions. Foster a collaborative and innovative team culture, ensuring alignment with company goals and objectives. Oversee hiring, training, and performance evaluations for the SFCC team.

Platform Strategy & Implementation: Architect, design, and implement Salesforce Commerce Cloud solutions to support e-commerce, customer self-service portals, and digital engagement for utility services. Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define and execute the digital commerce strategy. Ensure the SFCC platform is optimized for scalability, performance, and security to meet the needs of a large customer base.

Solution Development & Customization: Lead the development of custom SFCC solutions, including storefronts, payment integrations, and customer account management features tailored to the utilities industry. Oversee integrations with other enterprise systems (e.g., CRM, ERP, billing systems) to ensure seamless data flow and operational efficiency. Drive the adoption of best practices in SFCC development, including Demandware Script, ISML, and API integrations.

Stakeholder Engagement: Partner with business stakeholders to gather requirements, translate business needs into technical solutions, and ensure alignment with strategic goals. Present solution designs, roadmaps, and progress updates to senior leadership and key stakeholders. Act as the primary point of contact for SFCC-related initiatives within the organization.

Performance Optimization & Analytics: Monitor and optimize the performance of the SFCC platform, ensuring high availability, fast load times, and an exceptional user experience. Leverage Salesforce analytics and reporting tools to provide insights into customer behavior, sales trends, and platform performance. Implement A/B testing and other optimization strategies to enhance customer engagement and conversion rates. Compliance & Security: Ensure the SFCC platform adheres to industry regulations, data privacy standards (e.g., GDPR, CCPA), and security best practices. Collaborate with the cybersecurity team to implement robust security measures for customer data and transactions.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred. 8+ years of experience working with Salesforce Commerce Cloud (SFCC), with at least 3 years in a leadership or senior technical role. Proven experience leading a team in delivering SFCC solutions, preferably within the utilities, energy, or a related regulated industry. Deep knowledge of SFCC architecture, including Demandware Script, ISML, OCAPI, and third-party integrations. Strong understanding of e-commerce best practices, payment gateways, and customer experience optimization. Experience with enterprise integrations (e.g., Salesforce CRM, SAP, Oracle, or other billing/ERP systems). Familiarity with Agile/Scrum methodologies and DevOps practices (CI/CD, Git, etc.). Excellent leadership, communication, and stakeholder management skills. Salesforce Commerce Cloud certifications (e.g., Salesforce Certified B2C Commerce Developer, Architect, or Technical Architect) are highly desirable. Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is a plus.

Strategic thinking and problem-solving. Ability to manage multiple projects and priorities in a fast-paced environment. Strong collaboration and cross-functional teamwork. Customer-centric mindset with a focus on delivering exceptional digital experiences. Committed to creating an inclusive environment for all employees.

What We Offer