Senior Sales Operations Specialist (f/m/div)

Infineon Technologies AG; Porto; On-site; EUR 40,000 - 60,000; Full time

Job summary

Infineon Technologies AG is looking for a Senior Sales Operations Specialist in Porto, Portugal. This role involves supporting Demand Creation and Revenue Fulfilment activities for global automotive customers, and demands strong analytical skills and expertise in sales operations.

The ideal candidate will have a degree in a relevant field, 3-5 years of experience, and proficiency in tools like SAP and Microsoft Excel. Join us to contribute to Infineon’s business success and operational excellence.

Qualifications

• Minimum 3-5 years in sales, purchasing, or customer contact positions.
• In-depth expertise in Microsoft Excel for complex data analysis.
• Full proficiency in English (written and spoken).

Responsibilities

• Support Demand Creation and Revenue Fulfilment activities.
• Conduct operative Sales Operations activities, including sample management.
• Create presentations, analyses, and reports using BI data sources.

Skills

Analytical skills

Communication skills

Microsoft Excel

Customer relationship management

Education

Degree in Business Administration, Industrial Engineering, or Electronics Engineering

Tools

SAP

Microsoft Dynamics

MS Office

Job description

Overview

As a Senior Sales Operations Specialist on our Corporate team, you’ll play a vital part in building the frameworks, relationships, and processes that keep Infineon’s Business thriving.

In this role, you will support Demand Creation and Revenue Fulfilment activities for major global automotive customers, working closely with our Account Management team to drive business success and operational excellence.

Responsibilities

• Support the Demand Creation and Revenue Fulfilment in coordination with Account management for several automotive customers operating worldwide.
• Conduct operative Sales Operations activities including sample management, clarification of overdue payments, creation of debit & credit notes, processing of customer inquiries, Product Change support, etc.
• Handle price information and quote requests.
• Support the Account management in the preparation and implementation of annual price negotiations for selected Product Lines, including analysis and plausibility checks of customer data, preparing and aligning of prices according to the VPA process, exchanging required VPA files in coordination with account management and global VPA responsible.
• Create presentations, analyses, and reports using BI data sources (SAP, proprietary reporting tools, MS Office) for plan-actual comparisons and sales development tracking.
• Support in executing sales planning and contribute to the optimization of sales-related processes.
• Optimize sales-related processes and contribute efficiency-increasing measures and innovative ideas.

Qualifications

• Degree in Business Administration, Industrial Engineering, Electronics Engineering or a related field.
• 3-5 years of experience in sales, purchasing, or close customer contact positions in the B2B environment, ideally in the automotive or semiconductor industry.
• In-depth expertise in Microsoft Excel for complex data analysis (proficiency in SAP and Microsoft Dynamics is a plus).
• Excellent analytical skills and ability to work with complex data sets.
• Technical understanding combined with strong commercial and communication skills.
• Full proficiency in English (written and spoken).
• Willingness to travel to Germany 1-2 times per year for trainings and team workshops.

EEO Statement

We embrace diversity and inclusion and welcome everyone for who they are. We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.