Senior NOC Core CS Engineer / Technical Lead

Capgemini Engineering; Porto; Híbrido; EUR 40 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Health and life insurance

Referral program with bonuses

Great office locations

Resumo da oferta

Capgemini Engineering in Porto seeks a technically skilled NOC Leader to ensure network and service availability across domains. You will guide incident management, restore services, and provide expert direction to operational teams in a fast-moving environment.

You will mentor engineers, drive cross-functional collaboration with vendors, and contribute to governance and process improvements. A hybrid work model and international project exposure are offered.

Qualificações

• Bachelor's or higher degree in a relevant technical field.
• Experience in Mobile Core Network engineering or operations.
• Strong analytical and troubleshooting skills.

Responsabilidades

• Provide technical leadership within the NOC and ensure service availability.
• Lead major incident management and service restoration activities.
• Act as senior reference for operational teams and guide decisions.
• Coordinate cross-functional teams, vendors, and stakeholders.
• Contribute to process improvement and NOC governance.
• Mentor and support engineers to foster growth.

Conhecimentos

Technical leadership

Incident management

Cross-functional coordination

Mentoring

Analytical thinking

Communication (English/Spanish)

Formação académica

Degree in Telecommunications

Networking

Computer Science

Ferramentas

HLR

HSS/HSS-FE

CUDB

UDM

UDR

AuC

EIR

DNS

CSCF

MTAS

MGW

MGC

MRF

Media Server

SS7

SIGTRAN

Diameter

SIP

SBC

STP

Ericsson

Huawei

Descrição da oferta de emprego

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

• Provide technical leadership within the NOC, ensuring network and service availability, performance, and operational excellence.
• Lead major incident management, troubleshooting, and service restoration activities across multiple technology domains.
• Act as a senior point of reference for operational teams, driving technical guidance and decision-making.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure efficient issue resolution and service continuity.
• Contribute to process improvement, operational governance, and NOC performance management.
• Mentor and support engineers, fostering technical growth and knowledge sharing.
• Depending on the profile, act as either a Core CS / Voice Core technical lead or a transversal NOC lead with end-to-end network oversight.

YOUR PROFILE

• Degree in Telecommunications, Networking, Computer Science or a related field.
• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to communicate in Spanish and English within a technical environment.
• Core Network Platforms: HLR, HSS/HSS-FE, CUDB, UDM, UDR, AuC, EIR, DNS.
• IMS & Voice Core: CSCF, MTAS, MGW, MGC, MRF, Media Server.
• Signaling & Interconnect: SS7, SIGTRAN, Diameter, SIP, SBC, STP.
• Vendors: Ericsson, Huawei.

WHAT YOU'LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work life balance.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Access valuable training and certifications in cutting edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.