Senior Insurance Credit Controller

Genpact Ltd.; Lisboa; Hybrid; EUR 32,000 - 52,000; Full time

Job summary

Genpact Ltd. in Portugal is inviting applications for the role of Insurance Credit Controller - Senior Associate. You will manage cash receipts, reconcile accounts, and support brokers and clients while ensuring accuracy and timely responses.

The ideal candidate holds a finance-related degree, at least one year in credit control, strong Excel skills, and a results-driven mindset to thrive in a fast-paced environment. This is a fixed-term, hybrid position with generous learning opportunities.

Qualifications

• Graduate or possess a professional qualification in a finance-related discipline.
• Minimum one year of experience in credit control.
• Skilled in complex data analysis for strategic decision-making.
• Positive attitude, results-driven, with energy and determination to succeed in a fast-paced environment where response pace and quality are critical.
• Strong writing and editing abilities with attention to detail under pressure.

Responsibilities

• Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects.
• Handle premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.
• Reconcile client and broker account differences, disburse cash, recover overdue debts, and manage brokers and partners based on contract nature or intermediaries.
• Deliver exceptional service standards and KPIs.
• Liaise with internal and external parties to resolve queries within deadlines.
• Distribute monthly statements of overdue accounts to clients and resolve questions promptly.

Skills

Fraud Management

Insurance

Property & Casualty Insurance

Quality Management

Education

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Tools

Excel

Outlook

Job description

Genpact Ltd. in Portugal is inviting applications for the role of Insurance Credit Controller - Senior Associate. You will manage cash receipts, reconcile accounts, and support brokers and clients while ensuring accuracy and timely responses.

The ideal candidate holds a finance-related degree, at least one year in credit control, strong Excel skills, and a results-driven mindset to thrive in a fast-paced environment. This is a fixed-term, hybrid position with generous learning opportunities.