Senior AI Engineer

Merkle Italia; Lisboa; Híbrido; EUR 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 vacation days

Health insurance

Hybrid work model

Professional development

Resumo da oferta

Merkle, a dentsu company in Lisbon, seeks a Senior AI Engineer to lead prompt engineering and empower business users to maximize AI solutions. You will coach users, craft prompts, and guide integration of AI tools into workflows, while staying current with platforms and leading communities of practice.

The role emphasizes collaboration across business units, technical leadership, and mentoring, with a hybrid work model and focus on real-world impact within a global network.

Qualificações

• Minimum 5+ years of experience with AI, ML, and/or LLM technologies.
• Advanced expertise in prompt engineering and AI tool utilization.
• Deep technical knowledge of AI capabilities, limitations, and best practices.
• Ability to translate complex AI concepts into practical guidance.

Responsabilidades

• Develop and establish best practices for prompt engineering across the organization.
• Provide hands-on technical support to business users implementing AI solutions.
• Mentor junior staff and lead knowledge-sharing on AI implementations.

Conhecimentos

AI/ML experience

Prompt engineering

Technical training

Technical communication

Hands-on AI tools

Mentoring

Formação académica

Advanced degree in CS/AI

Ferramentas

AI platforms

Descrição da oferta de emprego

Company Description

We Dream. We Do. We Deliver. At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Why choose Merkle? Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients. Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees’ network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions. Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

Job Description Position Overview

Prompt Engineering & Technical Support

Our client is seeking a Senior AI Engineer to lead prompt engineering initiatives and provide technical support to business users. This role is focused on enabling business people across the organization to effectively utilize and maximize AI solutions. You will be the technical expert who coaches and supports users in crafting effective prompts and implementing AI tools within their workflows.

Key Responsibilities

1. Prompt Engineering Excellence: Develop, refine, and establish best practices for effective prompt engineering across the organization. Support and coach business users in crafting prompts to maximize AI solution utilization. Create comprehensive guides, templates, and resources for prompt engineering. Troubleshoot and optimize prompts for better outcomes.
2. Business User Support & Enablement: Provide hands‑on technical support to business users implementing AI solutions. Conduct training sessions on AI tools and prompt best practices. Help integrate AI tools into business workflows and processes. Document and share technical learnings and case studies across the organization.
3. Technical Leadership: Stay current with AI platforms, tools, and emerging capabilities. Evaluate new AI solutions for organizational use. Mentor junior technical staff on AI implementation. Lead technical communities of practice and knowledge‑sharing initiatives.

Required Qualifications

• Minimum 5+ years of experience with AI, machine learning, and/or LLM technologies.
• Advanced expertise in prompt engineering and AI tool utilization.
• Deep technical knowledge of AI capabilities, limitations, and best practices.
• Strong ability to break down complex AI concepts into practical guidance.
• Excellent communication skills, particularly with non-technical business users.
• Experience in technical training and mentoring.
• Hands‑on experience with multiple AI platforms and tools.

Preferred Qualifications

• Advanced degree in Computer Science, AI, or related field.
• Certification in AI/ML or related technical areas.
• Experience with AI model fine‑tuning and customization.
• Knowledge of AI governance and responsible AI practices.

What We’re Looking For

A senior‑level professional with deep expertise in their specialized domain who is passionate about AI and committed to enabling organizational success. The ideal candidate is collaborative, forward‑thinking, and able to work effectively with stakeholders at all levels.

*Work visa sponsorship is not available. For local documentation (NIF, NISS), please consult Portuguese authorities.

Benefits and Perks

• 25 vacation days
• Enjoy 2 additional volunteering days to support your passion project
• Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well‑being
• Health insurance (also possible for family members)
• Cutting Edge Technology & Latest IT tools
• Software‑house environment
• Agile and Flexible working hours
• Hybrid working: we combine flexibility with in‑person collaboration, with an expectation of 1 day per week/ 4 days per month in the office
• Digital nomad policy
• Focus on career development
• Full access to Dentsu Academy, our global online learning platform
• Beers, foosball, and ping‑pong!
• Free breakfast every second Wednesday of the month
• Employee discounts
• Team & Company events
• Referral bonus program

Location

Lisbon

Brand

Merkle

Time Type

Full time

Contract Type

Permanent

#LI-Hybrid #LI-MERKLE

About Dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us