Sales Ops. Executive

TD SYNNEX Portugal; Lisboa; On-site; EUR 20,000 - 32,000; Full time

Job summary

TD SYNNEX Portugal requires a detail oriented Sales Order Processor to support internal sales by handling orders and providing accurate quotations. You will process daily orders and quotations, support the sales activity to reach team targets, and manage inquiries with professionalism.

As part of the role you will build strong links with Internal Sales, escalate issues promptly, and adapt to shift patterns as needed, using SAP R3 and MS Office tools to ensure precise responses and timely order

Qualifications

• Strong attention to detail
• Process driven & results orientated
• Customer focused
• Excellent organization skills
• Effective time management and prioritizing skills
• Numerate
• Excellent communication skills
• Excellent customer relations skills
• SAP R3 (preferable)
• Working knowledge of Word, Excel, Outlook

Responsibilities

• Responsible for daily order loading and quote activity, including any electronic order processing
• To support all aspects of the sales activity to help the business achieve both team and company targets
• Priorities own tasks to ensure agreed deadline or SLA is achieved
• Ownership of customer queries in an efficient and professional manner to an early resolution
• Develop strong relationships with Internal Sales
• Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager
• Proactively support the business working a shift pattern, as required

Skills

Attention to detail

Process-driven

Results oriented

Customer focused

Organized

Time management

Numerate

Communication skills

Customer relations

SAP R3

MS Word

MS Excel

Outlook

Tools

SAP R3

MS Word

MS Excel

Outlook

Job description

Job Purpose

Supporting internal sales function by sales order processing and providing accurate quotations.

Responsibilities

• Responsible for daily order loading and quote activity, including any electronic order processing
• To support all aspects of the sales activity to help the business achieve both team and company targets
• Priorities own tasks to ensure agreed deadline or SLA is achieved
• Ownership of customer queries in an efficient and professional manner to an early resolution
• Develop strong relationships with Internal Sales
• Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager
• Proactively support the business working a shift pattern, as required

Knowledge Skills And Experience

• Strong attention to detail
• Process driven & results orientated
• Customer focused
• Excellent organization skills
• Effective time management and prioritizing skills
• Numerate
• Excellent communication skills
• Excellent customer relations skills
• SAP R3 (preferable)
• Working knowledge of Word, Excel, Outlook

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.