Sales Assistant - Part Time - Lisbon

Golden Goose Group; Lisboa; Presencial; EUR 8900 - 11 000; Tempo parcial

Resumo da oferta

Golden Goose seeks a passionate Sales Assistant (Style Maker) in Lisbon to build customer experience in luxury retail. You will guide clients through personalized looks, explain heritage, and drive high satisfaction with a Golden narrative.

You will upsell, maintain shop standards, and use digital tools to engage customers across channels while respecting GDPR and safety guidelines. Part-time 20 hours weekly.

Qualificações

• Fluency in Portuguese and English.
• 1-3 years of relevant experience in luxury retail.
• Self-motivation with a positive attitude and selling techniques.
• Good presentation, interpersonal and communication skills.
• Ability to monitor industry trends and local market.

Responsabilidades

• Assist customers in expressing their personality through dream looks.
• Provide product insights and upsell/cross-sell opportunities.
• Cultivate enduring client relationships through omnichannel engagement.
• Maintain store presentation and brand-aligned visuals.
• Support store operations, inventory, GDPR and safety compliance.
• Utilize digital tools to enhance engagement (Golden App, Sales Force, Xstore, Stealth).

Conhecimentos

Fluency in Portuguese

Fluency in English

Luxury retail experience

Professional selling techniques

Interpersonal and communication skills

Team player

Self-motivation

Industry trends awareness

Flexibility

Ferramentas

Golden App

Sales Force

Xstore

Stealth

Descrição da oferta de emprego

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in Portuguese and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: Lisbon

Part Time: 20 h/week

We are looking for a passionate talent to build our customer experience. Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch [e-mail].

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.