Sales Assistant (M/W) - Full time - Lisbon

Zadig&Voltaire; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Resumo da oferta

Zadig & Voltaire in Lisbon seeks a Full-Time Sales Advisor (40 hrs) to welcome a demanding clientele and provide personalised service across store operations, merchandising and cash desk processes. You will promote the brand image and achieve sales targets while maintaining premium standards.

You bring experience in high-end retail, excellent communication, and a strong affinity for our products. You will join an international, premium team committed to chic, rock’n’roll luxury.

Qualificações

• Experience in high-end or luxury retail is required or highly preferred.
• Excellent communication and interpersonal skills for a premium client base.
• Strong customer service mindset with ability to build loyalty and trust.
• Proven ability to meet sales goals and work with KPIs.
• Fluency in English and Portuguese is advantageous.

Responsabilidades

• Welcome and assist the needs of a demanding clientele.
• Build customer loyalty through tailored and personalised advice.
• Contribute to enhancing the brand image by providing a premium level of service.
• Achieve and increase sales using key commercial indicators.
• Master cash desk procedures and complete all transactions.
• Promote the brand and maintain quality standards.
• Receive, label, and display products; maintain store cleanliness.
• Review sales figures and stock levels; support replenishment and reporting.

Conhecimentos

Luxury retail

Communication

Customer service

Sales driven

Bilingual EN/PT

Descrição da oferta de emprego

Zadig & Voltaire is a luxury brand founded in 1997.

The brand’s signature comes from its use of the finest materials such as cashmere, silk, and leather.

By revisiting wardrobe essentials with a relaxed yet unmistakably rock’n’roll twist, Zadig & Voltaire aims to embody the new definition of luxury: chic and effortless. To view the current season: www.zadigetvoltaire.com

We are currently looking for a Full-Time - Sales Advisor at 40hrs, available as soon as possible.

Becoming a ZV team member means joining and growing within a modern, charismatic, and rock’n’roll team!

Job Description

Customer Service

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a unique and premium level of service

Sales

• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all required transactions
• Promote the brand image and guarantee the quality standards of our company

Merchandising

• Receive, label, and display products
• Help maintain impeccable store cleanliness
• Organise the sales floor and display products according to company guidelines

Store Operations

• Review sales figures, documents, and instructions while respecting confidentiality
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Profile

• You have proven experience in high-end or luxury retail
• You wish to build on your commercial experience while working with an international, premium clientele
• You demonstrate a strong interest in sales and excellent communication skills
• You thrive on challenges, are eager to learn, and have a strong affinity for our products and brand
• You have excellent interpersonal skills and great listening abilities
• You also have an impeccable presentation, a strong sense of service, and persuasive abilities

We look forward to welcoming you to the ZADIG TEAM !

Personal data

If we receive your application, the information collected will be processed by Zadig & Voltaire for the purposes of managing the recruitment process.

This processing is based on the performance of pre-contractual measures. Your personal data will be retained for a period of two years from the end of the recruitment process. It will only be shared with internal teams and any service providers involved in the recruitment process.

You may access your personal data, have it rectified, request its erasure, or exercise your right to restrict the processing of your data. To exercise these rights or for any questions regarding the processing of your data, you may contact our Data Protection Officer: [e-mail]. Finally, if, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the relevant data protection authority.