Sales Assistant (m/f/x)

WIP Spain S.L.; Porto; On-site; EUR 12,000 - 18,000; Full time

Job summary

Carhartt WIP is opening a new store in Porto and seeks a Sales Assistant (m/f/x) to welcome customers and drive brand storytelling in a retail setting.

You will provide exceptional service, develop product knowledge, and support merchandising while maintaining the store look and policies. Fluency in Portuguese is required; English is a plus. This is a full-time on-site role with a dynamic, team‑oriented environment.

Qualifications

• Customer service experience preferred.
• Retail environment familiarity helpful.
• Strong communication and interpersonal skills.
• Ability to work in a team and adapt to brand stories.

Responsibilities

• Provide excellent customer service and adapt brand stories to the retail setting.
• Ensure optimum sales levels are met.
• Ensure that all operational store policies and procedures are followed.
• Take pride in store appearance and embrace the Carhartt store look.
• Develop product knowledge and understanding of the business.
• Establish consumer loyalty and satisfaction.

Skills

Customer service

Retail experience

Communication

People skills

Portuguese fluency

Job description

For our new store in Porto, opening in October 2026, we are looking for Sales Assistant (m/f/x).

Your Responsibilities

• Provide excellent customer service and adapt brand stories to the retail setting
• Ensure optimum sales levels are met
• Ensure that all operational store policies and procedures are followed
• Take pride in store appearance and embrace the Carhartt store look
• To develop your product knowledge and understanding of the business
• Establish consumer loyalty and satisfaction
• Have fun selling our product whilst engaging with our valued customers

Your Profile

• Customer service and/or retail experience preferred
• Dedicated, team-oriented and flexible
• Excellent communication and 'people' skills
• Confidence, drive and enthusiasm
• Fluent in Portuguese, English is advantageous

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.