Porto Retail Sales Associate – Customer‑Focused & Engaging

WIP Spain S.L.; Porto; On-site; EUR 12,000 - 18,000; Full time

Job summary

Carhartt WIP is opening a new store in Porto and seeks a Sales Assistant (m/f/x) to welcome customers and drive brand storytelling in a retail setting.

You will provide exceptional service, develop product knowledge, and support merchandising while maintaining the store look and policies. Fluency in Portuguese is required; English is a plus. This is a full-time on-site role with a dynamic, team‑oriented environment.

Qualifications

• Customer service experience preferred.
• Retail environment familiarity helpful.
• Strong communication and interpersonal skills.
• Ability to work in a team and adapt to brand stories.

Responsibilities

• Provide excellent customer service and adapt brand stories to the retail setting.
• Ensure optimum sales levels are met.
• Ensure that all operational store policies and procedures are followed.
• Take pride in store appearance and embrace the Carhartt store look.
• Develop product knowledge and understanding of the business.
• Establish consumer loyalty and satisfaction.

Skills

Customer service

Retail experience

Communication

People skills

Portuguese fluency

Job description

Carhartt WIP is opening a new store in Porto and seeks a Sales Assistant (m/f/x) to welcome customers and drive brand storytelling in a retail setting.

You will provide exceptional service, develop product knowledge, and support merchandising while maintaining the store look and policies. Fluency in Portuguese is required; English is a plus. This is a full-time on-site role with a dynamic, team‑oriented environment.