SaaS Mobility Customer Growth Manager

Talcom; Oeiras; Presencial; EUR 40 000 - 52 000; Tempo integral

Resumo da oferta

Emotion Mobility is seeking an experienced Account Manager to grow and nurture a portfolio of customers across multiple countries. You will lead strategic engagements, align the platform with client needs, and drive revenue expansion.

You will partner with product and engineering to ensure delivery meets expectations, while identifying upsell and cross-sell opportunities and building robust account plans. SaaS experience is essential for success.

Qualificações

• Experience in SaaS or software account management.
• Structured and proactive approach to grow accounts.
• Ability to identify opportunities and build account plans.

Responsabilidades

• Own and grow a portfolio of customers across multiple countries.
• Identify and close upsell and cross-sell opportunities.
• Run structured account reviews and planning with customers.
• Coordinate with product and engineering teams to align delivery with customer needs.

Conhecimentos

Account management

SaaS experience

Opportunity identification

Strategic account planning

Cross-functional collaboration

Descrição da oferta de emprego

Emotion Mobility builds core software for mobility companies, enabling car rental, leasing, and subscription providers to manage operations at scale. The platform supports critical workflows such as fleet management, contracts, and billing.

The company serves more than 250 customers and over 7000 users globally. Its ecosystem includes brands such as Avis, Budget, Goldcar, Hertz, Thrifty, Volkswagen, and Ford.

PSG, a global growth equity firm, backs Emotion Mobility.

The Role

You are responsible for growing existing accounts across multiple countries. This role goes beyond relationship management. It requires a structured and proactive approach to identifying opportunities, building account plans and driving revenue expansion.

You will work closely with customers to understand their operations and align the platform with their evolving needs, while coordinating internally with product and engineering to ensure delivery.

What You Will Do

• Own and grow a portfolio of customers
• Identify and close upsell and cross sell opportunities
• Run structured account reviews and planning
• Coordinate with internal teams on delivery and requests

What We Are Looking For

• Experience in SaaS or software account management