Revenue/Reservations Analyst

Olivia Hotels Collection; Lisboa; Presencial; EUR 42 000 - 62 000; Tempo integral

Resumo da oferta

Olivia Hotels Collection in Lisbon seeks a Revenue Manager dedicated to maximizing hotel revenue through pricing, inventory, and distribution strategy for a single property. You will analyze demand, optimize rates, and manage channels to drive occupancy and RevPAR.

Responsibilities include forecasting, budgeting, and collaborating with Front Office, Marketing, and Management to align strategy with city events and promotions.

Qualificações

• 2–3 years in Revenue, Reservations, or Commercial roles within hospitality.
• Urban or independent hotels in Lisbon experience is a plus.
• Proficient in Excel and data analysis.

Responsabilidades

• Define pricing strategies daily, weekly, and monthly.
• Manage reservations and respond to inquiries.
• Analyze demand, pick-up, cancellations, and booking patterns to optimize rates.
• Coordinate with Front Office and Reservations to guarantee inventory control.
• Prepare occupancy, ADR, RevPAR forecasts and budgets.
• Manage OTAs and direct channels with promotions.
• Cross-department collaboration with Marketing and Hotel Management.

Conhecimentos

Pricing strategy

Demand analysis

Channel management

Excel analytics

Formação académica

Hospitality degree

Economics background

Ferramentas

PMS

Channel Manager

BI tools

Descrição da oferta de emprego

Position Mission

Maximize the hotel’s revenue through the strategic management of pricing, inventory, and distribution channels, ensuring the best balance between occupancy, ADR, and RevPAR. The role is dedicated exclusively to one hotel, with full focus on its demand behavior, competitive positioning, and growth opportunities.

Main Responsibilities

Pricing Management & Strategy

• Define, implement, and adjust daily, weekly, and monthly pricing strategies.
• Manage individual reservations and respond to booking and customer inquiries.
• Analyze demand, pick-up, cancellations, and booking patterns to optimize rates.
• Set restrictions (minimum stays, closures, releases, etc.) based on forecasts and city events.

Inventory Management

• Control room availability and allocation across all channels.
• Ensure rate parity and consistency between PMS, Channel Manager, and OTAs.
• Coordinate with Front Office and Reservations to guarantee proper inventory management.

Analysis & Reporting

• Prepare performance reports: occupancy, ADR, RevPAR, segmentation, channels, forecast, and pick-up.
• Conduct comparative analyses against historical data, budget, and competitors (benchmarking).
• Present results and recommendations to the Hotel Management and Commercial Management.

Distribution Channel Management

• Optimize the hotel’s presence on OTAs, the official website, and direct channels.
• Review and update content, photos, descriptions, and promotions.
• Negotiate specific conditions with partners and agencies when required.

Forecasting & Budgeting

• Prepare short-, medium-, and long-term occupancy and revenue forecasts.
• Participate in the development of the hotel’s annual budget.
• Identify growth opportunities and risks related to demand fluctuations.

Promotions & Packages

• Create and activate special offers, packages, and campaigns adapted to seasonality and the Lisbon market.
• Coordinate with Marketing to ensure consistency in communication and visibility.

Cross-Department Collaboration

• Work closely with Front Office, Marketing, and Hotel Management.
• Align strategies with Operations to anticipate occupancy needs and city events.

Required Professional Profile

Education

Tourism, Hospitality Management, Economics, Marketing, or related fields.

Experience

• Minimum 2–3 years in Revenue, Reservations, or Commercial roles within hospitality.
• Previous experience in urban or independent hotels in Lisbon is an advantage.

Technical Knowledge

• Proficiency in PMS, Channel Manager, and Business Intelligence tools.
• Strong understanding of OTAs, booking engines, and distribution strategies.
• Advanced Excel skills and strong analytical capabilities.

Personal Competencies

• Strategic thinking and results orientation.
• Analytical rigor and attention to detail.
• Clear communication and influencing skills.
• Proactivity, autonomy, and decision-making ability.
• Adaptability and effective management of demand peaks.

General Job Conditions

• Full-time position.
• Location: Hotel – Lisbon.
• Availability for occasional corporate meetings.
• Integration into an environment focused on excellence, analysis, and continuous improvement.

Languages

• English
• Portuguese
• Spanish