Retail Store Lead — Porto

ISSUALEMATION – UNIPESSOAL, Lda.; Porto; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Carhartt WIP is opening a new store in Porto and seeks a Supervisor to lead the team in delivering top-tier customer service and sales performance. The role requires managing store operations, cash handling, and adherence to brand standards in a dynamic retail environment.

The successful candidate will supervise daily activities, maintain store presentation, and ensure effective communication across departments while engaging with customers in Portuguese (English helpful) to meet high

Qualificações

• Experience in retail or service industries.
• Excellent communication skills.
• Ability to work effectively in a team.
• Proven selling skills and customer focus.
• Confident presence and professional demeanor.

Responsabilidades

• Supervise the team to deliver high levels of customer service and performance.
• Handle customer queries promptly and efficiently.
• Maximise sales opportunities and adhere to service standards.
• Oversee store presentation, cleanliness, displays and merchandising.
• Hold keys, open/close the store, complete checklists and cash handling.
• Ensure policy compliance across the store and clear communication with other departments.

Conhecimentos

Retail experience

Communication skills

Teamwork

Selling skills

Confidence

Customer understanding

Portuguese fluent

English beneficial

Descrição da oferta de emprego

Carhartt WIP is opening a new store in Porto and seeks a Supervisor to lead the team in delivering top-tier customer service and sales performance. The role requires managing store operations, cash handling, and adherence to brand standards in a dynamic retail environment.

The successful candidate will supervise daily activities, maintain store presentation, and ensure effective communication across departments while engaging with customers in Portuguese (English helpful) to meet high