Lead Retail Supervisor – Porto Store

BoF Careers; Porto; Presencial; EUR 21 000 - 27 000; Tempo integral

Resumo da oferta

Carhartt WIP is expanding with a new store in Porto and seeks a Supervisor (m/f/x) to lead the team in delivering top customer service and achieving sales targets. The role focuses on team supervision, store standards, and effective communication across departments in a fast-paced retail environment.

Fluency in Portuguese is required, with English being advantageous. The position is based in Porto, Portugal, and involves key responsibilities like opening/closing the store, cash handling, and

Qualificações

• Experience in retail or service industry.
• Excellent communication abilities.
• Fluency in Portuguese; English is a plus.
• Proven selling skills and customer-focused mindset.
• Ability to work well in a team.

Responsabilidades

• Supervise the team to achieve high levels of customer service and performance.
• Ensure timely and efficient handling of customer queries.
• Maintain store presentation, cleanliness, and merchandising.
• Manage opening/closing, cash handling, and relevant checklists.
• Ensure policy adherence and cross-department communication.

Conhecimentos

Retail experience

Communication skills

Teamwork

Selling skills

Confident

Customer focus

Portuguese language

Descrição da oferta de emprego

Carhartt WIP is expanding with a new store in Porto and seeks a Supervisor (m/f/x) to lead the team in delivering top customer service and achieving sales targets. The role focuses on team supervision, store standards, and effective communication across departments in a fast-paced retail environment.

Fluency in Portuguese is required, with English being advantageous. The position is based in Porto, Portugal, and involves key responsibilities like opening/closing the store, cash handling, and