Remote Travel Concierge & Itinerary Specialist

Destinytravel; Lisboa; Hybrid; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Job summary

A travel coordination company is seeking an Online Travel Coordinator to support travelers from planning to return. The role involves handling inquiries, assisting with itinerary changes, providing destination information, and ensuring smooth user experiences. The ideal candidate has strong communication skills, attention to detail, and a passion for travel. This is a fully remote position that offers flexible scheduling and opportunities for professional growth in a collaborative environment.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience preferred, not required.
• Strong attention to detail and organizational skills.
• Comfortable with digital tools and systems.
• Genuine passion for travel and helping others.

Responsibilities

• Answer inquiries via email, phone, and messaging.
• Assist with itinerary changes and travel questions.
• Provide travel requirement guidance and information.
• Confirm trip details and follow-up before departure.
• Resolve customer concerns with empathy and patience.

Skills

Strong written communication skills

Strong verbal communication skills

Customer service skills

Attention to detail

Organizational skills

Digital tools proficiency

Passion for travel

Job description

A travel coordination company is seeking an Online Travel Coordinator to support travelers from planning to return. The role involves handling inquiries, assisting with itinerary changes, providing destination information, and ensuring smooth user experiences. The ideal candidate has strong communication skills, attention to detail, and a passion for travel. This is a fully remote position that offers flexible scheduling and opportunities for professional growth in a collaborative environment.