Remote Order Support Specialist (CZ + UK)

Jobsonboard; Amadora; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Flexible remote work arrangements

Professional growth opportunities

Resumo da oferta

Jobsonboard is searching for a dynamic Order Support Specialist to join our global operations team. In this role, you'll manage the entire order process, ensure timely resolution of client inquiries, and collaborate with teams to improve service delivery.

This position requires fluency in Czech and English, with at least 1 year of relevant experience. We provide relocation support and emphasize a healthy work-life balance in a diverse environment.

Qualificações

• Must have native/bilingual fluency in Czech and English.
• Minimum 1 year of experience in order management or customer support.
• Technical proficiency with CRM platforms required.

Responsabilidades

• Manage end-to-end order processing and troubleshoot logistics.
• Handle escalated customer inquiries and maintain high satisfaction.
• Collaborate with teams to resolve fulfillment bottlenecks.

Conhecimentos

Fluency in Czech

Fluency in English

Problem-solving

Time management

Formação académica

1 year experience in order management or customer support

Ferramentas

Salesforce

Zendesk

Microsoft Office Suite

Descrição da oferta de emprego

Jobsonboard is searching for a dynamic Order Support Specialist to join our global operations team. In this role, you'll manage the entire order process, ensure timely resolution of client inquiries, and collaborate with teams to improve service delivery.

This position requires fluency in Czech and English, with at least 1 year of relevant experience. We provide relocation support and emphasize a healthy work-life balance in a diverse environment.