Remote Online Consultant in Porto – Client Success Pro

SwiftMove Logistics; Porto; Remote; EUR 15,000 - 18,000; Full time

Job summary

SwiftMove Logistics is seeking an Online Consultant based in Porto, Portugal, to guide clients remotely via email, chat, and video platforms. The role is contract-based with an immediate start and may require occasional travel for meetings or client visits.

Strong English communication, problem-solving, and independent work are essential. The position offers flexibility for remote work while staying connected to the Porto team.

Qualifications

• No prior experience required; preference for candidates with customer service or consulting background.
• Excellent English communication skills (written and spoken).
• Strong problem-solving abilities and quick-thinking mindset.
• Proficiency with online communication tools and basic tech usage.
• Ability to work independently and manage time effectively.

Responsibilities

• Communicate with clients via email, chat, and video calls.
• Understand client needs and propose relevant solutions and recommendations.
• Build strong client relationships through excellent service.
• Stay updated on industry trends to better assist clients.
• Collaborate with team to ensure timely delivery of services.
• Meet performance goals as set by management.

Skills

Communication

Customer service

Problem-solving

Time management

Independent work

Relocation ready

Tools

Email

Video conferencing

Chat tools

Job description

SwiftMove Logistics is seeking an Online Consultant based in Porto, Portugal, to guide clients remotely via email, chat, and video platforms. The role is contract-based with an immediate start and may require occasional travel for meetings or client visits.

Strong English communication, problem-solving, and independent work are essential. The position offers flexibility for remote work while staying connected to the Porto team.