Porto Online Customer Success Consultant Relocation & Visa

CoreHaul Logistics; Porto; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Relocation assistance

Job summary

CoreHaul Logistics in Porto, Portugal, invites applications for an Online Consultant role supporting our ecommerce customers across channels. You will respond to inquiries by email, chat and phone, assist with order processing, and resolve issues to ensure a smooth customer journey.

The ideal candidate has experience in customer service or sales, strong knowledge of e-commerce platforms, excellent communication, and fluency in English and Portuguese. Relocation visa sponsorship is provided.

Qualifications

• Experience in customer service or sales
• Knowledge of e-commerce platforms and online shopping processes
• Excellent communication skills and a friendly demeanor
• Fluency in English and Portuguese

Responsibilities

• Respond to customer inquiries via email, chat, and phone
• Assist with order processing and issue resolution
• Maintain accurate records of customer interactions and feedback

Skills

Customer service

Order processing

E-commerce platforms

English proficiency

Portuguese proficiency

Job description

CoreHaul Logistics in Porto, Portugal, invites applications for an Online Consultant role supporting our ecommerce customers across channels. You will respond to inquiries by email, chat and phone, assist with order processing, and resolve issues to ensure a smooth customer journey.

The ideal candidate has experience in customer service or sales, strong knowledge of e-commerce platforms, excellent communication, and fluency in English and Portuguese. Relocation visa sponsorship is provided.