Online Consultant in Porto | Flexible Hours & Growth

RapidFix Services; Porto; Vor Ort; EUR 12.000 - 16.000; Vollzeit

Benefits dieser Stelle

Accommodation provided

Free visa and ticket for international

Flexible working hours

Zusammenfassung

RapidFix Services in Porto is seeking an Online Consultant to provide expert advice to clients via online channels, helping them understand needs and choose suitable products or services.

You will resolve issues, maintain accurate records, and collaborate with the sales team to identify leads while staying current with industry trends and product knowledge. This full-time role offers growth opportunities and a dynamic, client-focused environment.

Qualifikationen

• High school diploma or equivalent; Bachelor's degree in a related field is preferred.
• Previous experience in customer service or sales is a plus but not required.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently as well as part of a team.
• Proficient in using various online communication tools and platforms.
• Fluent in English; knowledge of other languages is a bonus.

Aufgaben

• Communicate with clients through various online channels such as email, chat, and video conferencing.
• Understand client's needs and provide personalized recommendations.
• Answer any product or service related questions.
• Resolve customer complaints in a timely manner.
• Maintain accurate records of all interactions with clients.
• Collaborate with the sales team to identify potential leads and opportunities.
• Stay up-to-date with industry trends and product knowledge to provide top-quality service to clients.

Kenntnisse

Customer service

Sales experience

Written English

Verbal communication

Problem solving

Team player

Online tools

English fluency

Ausbildung

High school diploma

Bachelor's degree

Tools

Online communication tools

Jobbeschreibung

RapidFix Services in Porto is seeking an Online Consultant to provide expert advice to clients via online channels, helping them understand needs and choose suitable products or services.

You will resolve issues, maintain accurate records, and collaborate with the sales team to identify leads while staying current with industry trends and product knowledge. This full-time role offers growth opportunities and a dynamic, client-focused environment.