Remote Online Consultant in Faro - Flexible Hours, Lodging

NovaMart Procurement; Faro; On-site; EUR 12,000 - 14,000; Part time

Benefits offered by this job

Accommodation provided

Job summary

NovaMart Procurement is seeking an experienced Online Consultant to join our team in Faro, Portugal. The role involves guiding clients through online channels with a focus on clear, professional communication and problem-solving in a flexible, part-time arrangement.

You will answer inquiries via email, chat, and social media, provide product information, and help customers resolve issues while maintaining a positive demeanor. Accommodation is provided and weekend hours may be required.

Qualifications

• Proven experience as an Online Consultant or similar role.
• Excellent communication skills in English (additional languages are a plus).
• Strong knowledge of online communication tools such as email, chat, and social media.

Responsibilities

• Communicate with clients through various online channels such as email, chat, and social media
• Provide expert advice and information on products or services offered by the company
• Assist clients in resolving any issues or concerns they may have
• Maintain a positive and professional attitude while interacting with customers
• Keep up-to-date with industry trends and advancements to provide accurate information to clients

Skills

Online consulting

Customer service

English proficiency

Multitasking

Communication

Tools

Email

Chat

Social media

Job description

NovaMart Procurement is seeking an experienced Online Consultant to join our team in Faro, Portugal. The role involves guiding clients through online channels with a focus on clear, professional communication and problem-solving in a flexible, part-time arrangement.

You will answer inquiries via email, chat, and social media, provide product information, and help customers resolve issues while maintaining a positive demeanor. Accommodation is provided and weekend hours may be required.