Online Sales & Support Specialist

FlexiRemote Solutions; Faro; Presencial; EUR 9000 - 12 000; Tempo integral

Resumo da oferta

FlexiRemote Solutions in Faro, Portugal, seeks an Online Consultant to deliver excellent customer service and product guidance via online platforms. This role focuses on responding to inquiries, offering tailored recommendations, and resolving issues to enhance the client shopping experience.

Ideal candidates have strong communication skills, the ability to multitask, and a customer-oriented mindset. The position offers a monthly salary of 1100 USD, with potential growth based on performance.

Qualificações

• High school diploma or equivalent; business/admin background is a plus.
• Proven experience in customer service or sales preferred but not required.
• Excellent written and verbal communication skills.
• Familiarity with online channels (chat, email, social media).
• Multitasking ability and composure under pressure.

Responsabilidades

• Respond promptly and professionally to client inquiries through online chat, email, or social media.
• Offer personalized product recommendations based on client needs.
• Resolve issues or concerns raised by clients in a timely manner.
• Maintain a positive and friendly attitude toward clients at all times.
• Keep detailed records of client interactions and transactions.
• Collaborate with team members to ensure client satisfaction.
• Stay updated on company products, services, and policies.
• Meet monthly sales targets set by the company.

Conhecimentos

Customer service

Sales experience

Communication

Multitasking

Problem solving

English proficiency

Formação académica

High school diploma

Business Administration degree a plus

Descrição da oferta de emprego

FlexiRemote Solutions in Faro, Portugal, seeks an Online Consultant to deliver excellent customer service and product guidance via online platforms. This role focuses on responding to inquiries, offering tailored recommendations, and resolving issues to enhance the client shopping experience.

Ideal candidates have strong communication skills, the ability to multitask, and a customer-oriented mindset. The position offers a monthly salary of 1100 USD, with potential growth based on performance.