Remote Online Consultant – Client Advisory & Support
Event Staffing
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Job summary
Event Staffing is seeking an experienced Online Consultant to join the team in Almada, Portugal. The role involves guiding clients through online channels, understanding needs, and offering tailored solutions to ensure satisfaction.
Ideal candidates have at least 2 years in online consulting, strong English communication, and a solid customer service mindset. The position is remote with a monthly salary and potential for extension, suitable for candidates with visa/work permit for Portugal.
Qualifications
- Bachelor's degree or equivalent work experience.
- At least 2 years in Online Consulting or similar role.
- Excellent English communication skills.
- Strong customer service principles.
- Familiarity with online communication platforms.
- Ability to work independently and as part of a team.
- Strong problem-solving and attention to detail.
Responsibilities
- Communicate with clients through online channels (email, chat, video)
- Understand clients' needs and provide suitable solutions
- Build and maintain relationships with clients through excellent service
- Stay updated on industry trends to advise clients effectively
- Collaborate with team members to ensure a seamless customer experience
- Handle client inquiries and concerns promptly and professionally
- Utilize company resources and tools to assist clients
Skills
Education
Job description
Event Staffing is seeking an experienced Online Consultant to join the team in Almada, Portugal. The role involves guiding clients through online channels, understanding needs, and offering tailored solutions to ensure satisfaction.
Ideal candidates have at least 2 years in online consulting, strong English communication, and a solid customer service mindset. The position is remote with a monthly salary and potential for extension, suitable for candidates with visa/work permit for Portugal.
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