Remote Italian Customer Experience Specialist

Global People Sphere; Lisboa; Presencial; EUR 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Full training from day one

Career development opportunities

Continuous support and coaching

Resumo da oferta

Global People Sphere is seeking Italian Customer Service Advisors to join their remote team based in mainland Portugal. In this role, you will handle customer inquiries and administrative requests while ensuring satisfaction through effective communication.

The ideal candidates are fluent in Italian, possess good English skills, and are comfortable with CRM systems. This position offers extensive benefits, full remote work, and career development opportunities in a supportive, multicultural setting.

Qualificações

• Fluent in Italian (C1/C2) and good level of English.
• Strong attention to detail and communication skills are essential.
• Must be comfortable using various computer systems and CRM tools.

Responsabilidades

• Handle customer inquiries and administrative requests.
• Update customer information using internal CRM systems.
• Find appropriate solutions while ensuring customer satisfaction.
• Communicate professionally and efficiently with customers.
• Deliver outstanding customer experience in every interaction.

Conhecimentos

Fluent Italian (C1/C2)

Good level of English

Comfortable using multiple computer systems and CRM tools

Strong attention to detail

Excellent communication skills

Customer-oriented mindset

Descrição da oferta de emprego

Global People Sphere is seeking Italian Customer Service Advisors to join their remote team based in mainland Portugal. In this role, you will handle customer inquiries and administrative requests while ensuring satisfaction through effective communication.

The ideal candidates are fluent in Italian, possess good English skills, and are comfortable with CRM systems. This position offers extensive benefits, full remote work, and career development opportunities in a supportive, multicultural setting.