Remote Dutch Diabetes Care Support Specialist

Boeva Tech; Porto; Híbrido; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Career growth opportunities

International team

Resumo da oferta

Boeva Tech in Porto, Portugal, is seeking a Customer Service Representative for Diabetes Medical Devices to support patients and healthcare professionals from continental Portugal. The role focuses on delivering empathetic, accurate assistance across channels.

You will handle inquiries in Dutch (C2) with English (C1) support when needed, work in rotative shifts, and join an international team with a comprehensive relocation package.

Qualificações

• Fluency in Dutch(C2) – essential.
• Advanced English (C1) – for internal communication and training.
• Excellent communication, empathy, and problem-solving skills.

Responsabilidades

• Provide outstanding customer service in Dutch(C2), with support in English (C1) when required.
• Handle inquiries, incidents, and doubts regarding diabetes medical devices via phone, email, and chat.
• Assist patients, caregivers, and healthcare professionals with empathy and accuracy.
• Guide customers through troubleshooting and product usage while ensuring compliance with quality standards.
• Work in close collaboration with your Team Leader to ensure operational excellence.

Conhecimentos

Dutch (C2)

English (C1)

Customer service

Healthcare language

Descrição da oferta de emprego

Boeva Tech in Porto, Portugal, is seeking a Customer Service Representative for Diabetes Medical Devices to support patients and healthcare professionals from continental Portugal. The role focuses on delivering empathetic, accurate assistance across channels.

You will handle inquiries in Dutch (C2) with English (C1) support when needed, work in rotative shifts, and join an international team with a comprehensive relocation package.