Danish-Speaking Customer Support — Remote in Portugal

CloserHire; Lisboa; Híbrido; EUR 15 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal allowance

Relocation support

Performance-based bonus

Training provided

Career development

Resumo da oferta

CloserHire in Lisbon, Portugal offers a remote customer support role for Danish-speaking professionals. You will assist with onboarding, handle orders and inquiries, and troubleshoot issues to ensure a smooth customer journey.

The role emphasizes clear communication, adaptability, and the ability to explain technical and financial topics. Attractive benefits include training, health insurance, meal allowances, and relocation support where applicable.

Qualificações

• Danish (C1/C2) with good English skills.
• Team player with adaptability in a dynamic setting.
• Customer-focused mindset with attention to detail.
• Ability to explain technical and financial topics clearly.
• Comfortable working with digital tools and multiple systems.
• Strong communication and problem-solving skills.
• Previous experience in customer support or service roles is an advantage.

Responsabilidades

• Provide support via phone, email, and chat to ensure a professional customer experience.
• Assist with account setup and onboarding for new users.
• Support customers with orders, deliveries, and logistics inquiries.
• Troubleshoot technical issues related to the application, devices, and accessories.
• Handle financial questions including transactions, deposits, and activity reports.
• Explain product information clearly and escalate complex issues to relevant teams.

Conhecimentos

Danish (C1/C2)

English skills

Customer-focused

Adaptable

Strong communication

Problem solving

Team player

Ferramentas

CRM systems

Digital tools

Descrição da oferta de emprego

CloserHire in Lisbon, Portugal offers a remote customer support role for Danish-speaking professionals. You will assist with onboarding, handle orders and inquiries, and troubleshoot issues to ensure a smooth customer journey.

The role emphasizes clear communication, adaptability, and the ability to explain technical and financial topics. Attractive benefits include training, health insurance, meal allowances, and relocation support where applicable.