PSO ERP Product Lead — AI-Driven Service Delivery

UNIT4 NV; Porto; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

UNIT4 NV is seeking a Product Director for Professional Services to own the vertical product vision, strategy, and roadmap, ensuring the PSO capabilities align with Unit4’s platform and commercial growth. You will partner with horizontal product teams and drive outcomes, adoption, and customer impact across the PSO domain.

You will collaborate with internal and external stakeholders, lead an engineering-backed backlog, and translate PSO market knowledge into blueprinted solutions and

Qualifications

• Experience building enterprise software for professional services organizations.
• Understanding of PSO processes: project accounting, billing, planning, and resource management.
• Awareness of how AI and automation reshape professional services pricing and delivery.
• Commercial orientation driving ARR, win rate, and customer retention.

Responsibilities

• Own the Professional Services product vision, strategy, and multi-horizon roadmap.
• Define adoption, usage, and customer impact goals for every capability.
• Serve as industry authority for PSO, supporting sales, marketing, and pre-sales teams.
• Lead a prioritized product backlog with engineering capacity and clear outcomes.
• Translate market knowledge into investment-backed product requirements and decisions.
• Define industry-specific solution blueprints and pre-built templates.

Skills

Product management

PSO knowledge

Roadmap planning

Stakeholder management

AI & automation

Commercial orientation

Cross-functional collaboration

Executive communication

Job description

UNIT4 NV is seeking a Product Director for Professional Services to own the vertical product vision, strategy, and roadmap, ensuring the PSO capabilities align with Unit4’s platform and commercial growth. You will partner with horizontal product teams and drive outcomes, adoption, and customer impact across the PSO domain.

You will collaborate with internal and external stakeholders, lead an engineering-backed backlog, and translate PSO market knowledge into blueprinted solutions and