Property Manager & Guest Experience

YUP.; Lisboa; On-site; EUR 6,700 - 10,000; Full time

Benefits offered by this job

Paid internship

Full training and daily mentorship

Supportive, growth-oriented environment

Possibility of long-term collaboration

Growth-oriented environment

Long-term collaboration

Job summary

A modern student living management company in Lisbon is seeking a motivated team member to support daily operations and ensure a great experience for guests. The role involves coordinating with various teams, handling requests, and using digital tools. Candidates should be fluent in Portuguese and English, proactive, and have previous experience in customer service or hospitality. This is a paid internship with training and mentorship included, offering potential for long-term collaboration.

Qualifications

• Previous experience in hospitality, retail, or customer service.
• Comfortable with hands-on or practical tasks.
• Able to travel within the Lisbon/Évora area.
• Comfortable with hands-on or practical tasks.
• Able to travel within the Lisbon/Évora area.

Responsibilities

• Support guests throughout their stay.
• Coordinate with maintenance, cleaning, and operations teams.
• Organize site visits for potential clients.
• Handle daily requests and feedback.
• Use digital tools for communication and task management.
• Suggest improvements to enhance service quality.

Skills

Fluent in Portuguese

Fluent in English

Proactive

Reliable

Organized

Job description

At YUP, we believe finding a home should be simple. We manage modern student living spaces in Lisbon and Évora, offering comfort, practicality, and community.

We’re looking for a motivated team member to support daily operations and ensure a great experience for all our guests.

Main Responsibilities

• Support guests throughout their stay;
• Coordinate with maintenance, cleaning, and operations teams;
• Organize site visits for potential clients;
• Handle daily requests and feedback;
• Use digital tools for communication and task management;
• Suggest improvements to enhance service quality.

Requirements

• Fluent in Portuguese and English;
• Previous experience in hospitality, retail, or customer service;
• Proactive, reliable, and organized;
• Comfortable with hands‑on or practical tasks;
• Able to travel within the Lisbon/Évora area.

What We Offer

• Professional internship supported by IEFP, intended for candidates who meet the program’s eligibility criteria.
• Paid internship with monthly stipend according to program regulations;
• On‑site position based in Lisbon;
• Full training and daily mentorship;
• Supportive, growth‑oriented environment;
• Possibility of long‑term collaboration after the internship.

(Learn more about IEFP internship eligibility here.)